Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Monaco Owner's Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 10-21-2008, 12:09 PM   #1
Junior Member
 
Join Date: Sep 2006
Posts: 26
Do you think Monaco cares about its customers? I can tell you that they don't. I have a 2006 Monaco Camelot and it has been in the shop now for over 140 days. The latest is skin delam. Monaco didn't seal the joints when the coach was new and they say they are sorry but it is now my problem. The warrenty doesn't cover it and neither does the extended one. The insurance says it is a Monaco problem. It seems nobody cares about the customer. I know they are having a real tough time ,but it is the way they treat their customers with the trash they are putting out .I thought they were a good reputable company but now I know different.
Bill & Linda Wise is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 10-21-2008, 12:09 PM   #2
Junior Member
 
Join Date: Sep 2006
Posts: 26
Do you think Monaco cares about its customers? I can tell you that they don't. I have a 2006 Monaco Camelot and it has been in the shop now for over 140 days. The latest is skin delam. Monaco didn't seal the joints when the coach was new and they say they are sorry but it is now my problem. The warrenty doesn't cover it and neither does the extended one. The insurance says it is a Monaco problem. It seems nobody cares about the customer. I know they are having a real tough time ,but it is the way they treat their customers with the trash they are putting out .I thought they were a good reputable company but now I know different.
Bill & Linda Wise is offline   Reply With Quote
Old 10-21-2008, 12:46 PM   #3
TW
Senior Member
 
TW's Avatar
 
Newmar Owners Club
Ford Super Duty Owner
Join Date: Sep 2008
Posts: 1,003
Hello Linda and Bill,
pls read under the NEWMAR Forum the "delamination" heading... I like the one with going to an FMCA meeting with lemons on the RV...
I hope, we never run into this situation... We are now out of Warranty!!!(over 1 year old)
All the best
TW
TW is offline   Reply With Quote
Old 10-21-2008, 01:29 PM   #4
Senior Member
 
Join Date: Jul 2000
Posts: 3,180
You can forget going to an FMCA rally with lemons on your unit. FMCA exists for the manufacturers not the owners. Just one huge money making org. They would never allow anything controversial.
__________________
Moisheh
2008 Dynasty 42' Diamond IV
1988 Bluebird PT38
2009 Silverado Toad
moisheh is offline   Reply With Quote
Old 10-22-2008, 09:25 AM   #5
Senior Member
 
MCPO Ret's Avatar
 
Monaco Owners Club
Appalachian Campers
Join Date: Jan 2006
Location: Full-Timer (Thousand Palms RV Resort - Inverness Fl)
Posts: 372
Sorry about your personal problems with Monaco but without trying to start a war I have found Monaco and the service facility that I use totally outstanding. I have a 2008 Diplomat and one of the first things I did (at the recommendation of the dealer) was to check all roof joints, fittings and seams for proper sealant. Everything was fine - now a year later I just had all the seams and joints gone over again even thought I have not had any problems - ounce of prevention, etc etc etc. Personally I will check all seams and especially the roof every time I am up there to clean it or what ever - something like greasing the drive shaft and other zerks every couple thousand miles. Sure hopes everything works out for you - but I as one am a totally satisfied Monaco customer.
__________________
Bill & Brenda De Mattia - USN MCPO Ret (1964-1992)
2008 Monaco Diplomat 40SKQ - Nissan Ttitan 4x4
Full Timer - Oak Harbor RV Park, Haines City, Florida
MCPO Ret is offline   Reply With Quote
Old 10-22-2008, 07:25 PM   #6
Member
 
woward's Avatar
 
Monaco Owners Club
Join Date: Dec 2007
Posts: 33
Bill

Is the roof inspection just a visual of all obvious spots? What do problems areas look like?

Thanks,

Bill
__________________
2008 Monaco Diplomat 36PDQ
Our Rig
woward is offline   Reply With Quote
Old 10-23-2008, 02:58 AM   #7
Senior Member
 
MCPO Ret's Avatar
 
Monaco Owners Club
Appalachian Campers
Join Date: Jan 2006
Location: Full-Timer (Thousand Palms RV Resort - Inverness Fl)
Posts: 372
Bill,

Visual inspection from what I was instructed. Checking the caulking (can't remember technical name for the self-leveling stuff used) and then there is some silicone on things like the slide covers. It looks like they use the self-leveling caulk around all fasteners for vents, a/c, antennas. The service manager here says that is one of the biggest problems he has seen and recommended a check at least once a year. Makes sense to me - took all of an hour to check and apply some caulk. The self-leveling stuff sticks to itself with no problem.
__________________
Bill & Brenda De Mattia - USN MCPO Ret (1964-1992)
2008 Monaco Diplomat 40SKQ - Nissan Ttitan 4x4
Full Timer - Oak Harbor RV Park, Haines City, Florida
MCPO Ret is offline   Reply With Quote
Old 10-23-2008, 03:04 AM   #8
Senior Member
 
MCPO Ret's Avatar
 
Monaco Owners Club
Appalachian Campers
Join Date: Jan 2006
Location: Full-Timer (Thousand Palms RV Resort - Inverness Fl)
Posts: 372
Forgot to add - the problems would be where the caulking might not have adhered right or the manufacturer might have missed a spot or two. Just like you would at your house around windows or any other place water would like to go. The only area I thought might have been developing a problem was around my ladder - I did apply additional caulk over any place where the original caulking kind of settled some. I think the biggest thing is that most people never check until they have a leak.
__________________
Bill & Brenda De Mattia - USN MCPO Ret (1964-1992)
2008 Monaco Diplomat 40SKQ - Nissan Ttitan 4x4
Full Timer - Oak Harbor RV Park, Haines City, Florida
MCPO Ret is offline   Reply With Quote
Old 10-23-2008, 10:09 AM   #9
Senior Member
 
Corvette Man's Avatar
 
Monaco Owners Club
Join Date: Jul 2006
Location: Charlotte, NC
Posts: 202
I would write a nice but firm letter to the President and CEO of Monaco explaining the problem. I bet you get some satisfaction. Also copy the BBB of both Monaco and your local BBB.
Corvette Man is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Is Monaco Going Down? moisheh Monaco Owner's Forum 23 01-19-2009 05:59 PM
Monaco Shutdowns - Is Monaco a survivor? Stock < $4 dreamer Monaco Owner's Forum 77 08-25-2008 06:29 PM
Does Monaco Care Bill & Linda Wise Monaco Owner's Forum 21 10-13-2007 03:15 AM
Does your Monaco have a name? ronboc Monaco Owner's Forum 7 09-21-2006 08:21 AM
new monaco larry r New Rig Show-Off! 4 10-26-2005 09:06 PM


All times are GMT -6. The time now is 03:02 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, vBulletin Solutions, Inc.