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Old 05-22-2008, 01:13 PM   #1
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We have purchased an 08 Dynasty from the original owner. Health problems prevent him from enjoying this beauty. WE hope to pick it up at the end of nect week. It has never been back to the dealer and ther were a few minor things to fix. As well I felt it needed an alignment. The dealer is doing all the little repairs but told the PO that alignment is not covered. I called Monaco and the customer service rep. looked up the mileage on delivery to the PO and stated that it would be covered. He told me not to worry and that he would contact the PO and have the alignment shop bill Monaco or the dealer. How is that for first class service!!!!

Moisheh
08 Dynasty
88 Bluebird
02 Bounder DP FOR SALE!
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2008 Dynasty 42' Diamond IV
1988 Bluebird PT38
2009 Silverado Toad
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Old 05-22-2008, 01:13 PM   #2
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Join Date: Jul 2000
Posts: 4,025
We have purchased an 08 Dynasty from the original owner. Health problems prevent him from enjoying this beauty. WE hope to pick it up at the end of nect week. It has never been back to the dealer and ther were a few minor things to fix. As well I felt it needed an alignment. The dealer is doing all the little repairs but told the PO that alignment is not covered. I called Monaco and the customer service rep. looked up the mileage on delivery to the PO and stated that it would be covered. He told me not to worry and that he would contact the PO and have the alignment shop bill Monaco or the dealer. How is that for first class service!!!!

Moisheh
08 Dynasty
88 Bluebird
02 Bounder DP FOR SALE!
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2008 Dynasty 42' Diamond IV
1988 Bluebird PT38
2009 Silverado Toad
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Old 05-22-2008, 01:44 PM   #3
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Get that in writting -- When I was in Harrisburg in Jan.,my service writter told me to get an alignment when I returned to AZ. & that Monaco would pay -- I took it to a Monaco approved shop (Massey`s Diesel in Phoenix)for the alignment, & when I went to pick up the coach, I was informed that Monaco knew nothing about the agreement, & denied the charge -- Had to pay myself -- Bill Willard
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Old 05-23-2008, 09:40 PM   #4
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Location: Hangin' with Sacs and the Pins
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WW - maybe you were put on the "bad" list
just kidding...(sorry - I am sure they have NO such list!)


MM



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*2007 Monaco Diplomat 40' SFT<>2006 Chevy VortecMax Toad<>2006 Buick Lucerne Leading the Way*
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Old 05-27-2008, 03:36 PM   #5
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MaMa -- You know what a sweet loveable Teddy Bear I am -- How could anyone put ME, on a bad list -- Perish the thought -- Amazing Bill Willard
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