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Old 06-22-2014, 10:13 AM   #1
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Monaco Dynasty step will not retract

I have a 2004 Monaco Dynasty Diamond IV (40 ft.) with an entry step that will not retract today. This is the first time this has happened. The ownerís manual says to check the 30 amp breaker (did, itís on) and then check the 7 amp fuse in the outside panel near the front (driverís side). That panel says the 7 amp fuse is in the passenger side arm rest. I looked but canít find this fuse so can someone tell me how to retract the step so I can get on the road again?

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Old 06-22-2014, 10:34 AM   #2
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I had this problem with mine and a can of WD 40 fixed it.
They get stuck when not lubed
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Old 06-22-2014, 06:53 PM   #3
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Hope this helps. While closeing door you should hear a click from the door switch,try tapping the motor under step with a small hammer while closeing the door.Sometimes as the motor wears they can develope a flat spot on the operator arms.The tap may help free them.Also you will need to open and close the door each time you try this because it may take a couple tries.Good luck.
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Old 06-23-2014, 06:03 PM   #4
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You should have a switch by the door that will manually close the step .
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Old 06-23-2014, 10:47 PM   #5
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Do you know what kind/brand kwikee or coach house? mine were coach house(stromberg-carlson now) and i removed the ball joint from 1 end to see if the motor would work. i found it to be intermittent at best. my coach steps say not to lube and most caution about wd 40 because it collects dirt and dust. if you did remove the ball joint part you can push the steps in and tie them in to get you going. i used my air compressor to blow out all the pivot points or any moving parts again it was still intermittent. i just purchased a new motor,control box and the ball joint setup about $180. and it has solved all my problems. it's much easier to work on it at home then on the road. i paid local rv shop to adjust my steps which i question because the threads on the ball joint were toast and looks like someone just sprayed some lube on them on the moving parts(states right on the step not to lube) i pickup the mh and came home only to find the step stuck in the out position the first time i open the much for good service and throwing money out the window. anyways it's done they are clean work smoothly and should be fine for some time. hope you got em in?
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Old 06-24-2014, 06:17 AM   #6
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There should be a pivot pin you can remove and push the step in. I use a bungee cord to keep them in when that happens.
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Old 10-20-2014, 03:51 PM   #7
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Originally Posted by mc4fun View Post
I had this problem with mine and a can of WD 40 fixed it.
They get stuck when not lubed
I have this problem, continually.
This is the easiest & cheapest fix. Also clean the slide tracks.
WD 40 or Breakfree is good, I would not use grease as it would collect small rocks & debris.
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Old 10-20-2014, 09:39 PM   #8
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While wd40 is well known & works well as said it will collect dirt ,try going to your NAPA automotive store &get some Teflon dry lubricate & try that it will not collect dust & dirt. Been using this for years.
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Old 10-21-2014, 06:14 AM   #9
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Had this problem. Ended up being the "contact pin" located in the frame of the coach door. It was not making good contact when the door is shut. Mine was adjustable. Ended up just getting a new $7 one from Beaver Sales in Bend Or. Good luck
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Old 10-21-2014, 07:36 PM   #10
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Regardless who manufactured your step could do the following:

Find the red wire to the controller and use a test probe to see if the controller is receiving power.

Disconnect the terminal from the the step motor. With a separate power source and with two electrical probes provide power to the step motor. If the step motor wants to extend out reverse the probes and the step will retract. Providing power to the step does not function then your step motor is bad.
Could disconnect linkage and retract the step.

If you have a Dometic- Kwikee step there is an excellent video on their web site showing how to trouble shoot the step.
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