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Old 12-04-2009, 05:26 PM   #1
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Monaco Tech Support Contact??

Anyone have a good e-mail contact for Monaco tech support? I need to get alignment and right height spec info.

Tks

Carl
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Old 12-04-2009, 07:33 PM   #2
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Try here mcctech@monacocoach.com
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Old 12-04-2009, 09:09 PM   #3
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Quote:
Originally Posted by loranimal View Post
Anyone have a good e-mail contact for Monaco tech support? I need to get alignment and right height spec info.
Tks
Carl
Or call....................

Technical Support, Parts and Warranty Assistance: (877) 466-6226 (Toll-free)
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Old 12-05-2009, 11:10 AM   #4
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The last few times I have called or emailed them, I spoke with Bob Presson of their tech support department. I used the following contact info:

(800) 450-6336

mcctech@monacocoach.com

Either method, always have your coach ID number ready as it allows them to specifically answer your question as it relates to your coach versus a general response.
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Old 12-05-2009, 03:45 PM   #5
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Quote:
Originally Posted by Dr4Film View Post
Always have your coach ID number ready as it allows them to specifically answer your question as it relates to your coach versus a general response.
Dr.... The VIN or is their another number.. ?

Thanks
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Old 12-05-2009, 07:14 PM   #6
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Dr.... The VIN or is their another number.. ?

Thanks
It's actually the UNIT number. It's a rather long number and with mine, they only need the last 6 digits. You can find it on the Monaco spec sheet posted usually in the closet and there are also some documents pasted to the wall adjacent to the drivers seat. It is also on one of them. These same documents also have the Chassis VIN # but it's the coach number that they reference for service, technical advice and so forth.
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Old 12-06-2009, 09:06 AM   #7
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Thanks, that's the email contact I had but didn't know if they changed it with the move the Navistar.

Carl
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Old 12-07-2009, 04:16 PM   #8
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Quote:
Originally Posted by Dr4Film View Post
It's actually the UNIT number. It's a rather long number and with mine, they only need the last 6 digits. You can find it on the Monaco spec sheet posted usually in the closet and there are also some documents pasted to the wall adjacent to the drivers seat. It is also on one of them. These same documents also have the Chassis VIN # but it's the coach number that they reference for service, technical advice and so forth.

DR.. thank you I checked my sheet and see what you were talking about..

Be safe..
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