Welcome to IRV2! We're sure glad you joined the gang!
Congrats on the new rig! Keep her between the ditches!
It sounds like your slideout needs adjustment if there is that much space between the seal and the slide!
Go over to the RV Systems area of the forum and look for info on Norcold cooling problems. Lots of discussion there!
Good luck, happy trails, and God bless!
Joe & Annette
Sometimes I sits and thinks, sometimes I just sits.....
2002 Monaco Windsor 40PBT, 2013 Honda CRV AWD