Without knowing your brand of transfer switch , setting up to test things is a little difficult. But I'll tell you how I'd go about testing mine.
In the picture below of my transfer switch , with the cover removed.
Right side of the switch are the shore power connections.
The wiring entering the bottom is from the power cable , with the cable plugged in , using the white wire as the common connection for your meter, connecting the meter to the red then the black terminals should give you approx. 120v each. Then moving to the top right side , the same readings , if not there is no power through the transfer switch.
Note; in the picture the green led on the circuit board , below and behind the wiring, on my switch , if the led is not lit , that would be an indicator of a problem.
If you don't have any info on your transfer switch, if you could post the make and model. Maybe we can get better info on it.
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99DSDP 3884, Freightliner, XC, CAT 3126B, 300 HP /ALLISON 3060
2000 Caravan toad, Remco & Blue Ox.
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