Do you have an EMS (energy management system). This does load shed but usually it will let everything run with the generator.
If you have an EMS and run the generator what does the load sensor say, it should switch to generator, maybe if it is not sensing generator it assumes it is just plugged in and sheds that load.
Not sure what is going on, maybe others will jump in.
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Jim J
2002 Monaco Windsor 38 PKD Cummins ISC 350 8.3L
2005 Jeep Grand Cherokee w/5.7 Hemi
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