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06-02-2018, 07:04 PM
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#1
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Senior Member
Join Date: Aug 2017
Posts: 123
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Service Center Recommendation in NW Washington
I'm not sure what forum to put this in, but I need a recommendation for a good shop north of Seattle (preferably) to fix some transmission/chassis issues. 8,000 miles and over $12,000 in on-the-road repairs gets us home in a couple of days...still fighting transmission issues and no cruise control.
Do I go to an RV Dealer/Service Ctr (like Paul Evert) or to an Allison/Cummins truck repair shop like Northwest Freightliner?
I really need to get it fixed before I drive it into Puget Sound! (I don't know what happened Mr Insurance Adjuster...brakes must have failed!) 
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Mark and Anita - First Timers, Whidbey Island Washington. 2002 Monaco Diplomat 40ft, Cummins ISC330, Allison 3000, Amsoil Lubricants stem to stern, 2013 Ford Edge AWD TOAD with Roadmaster Falcon 2 and a Brakemaster
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06-02-2018, 07:39 PM
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#2
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Senior Member
Monaco Owners Club
Join Date: May 2015
Location: Where I happen to land
Posts: 2,523
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I would go to an Allison or Cummins certified dealer personally. I would NOT go to a dealer like paul evert for drive train issues.
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John and Debi
2008 Beaver Contessa, 2005 Jeep Grand Cherokee,
28 years retired Fire Captain Tales of the Muttley Crew
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06-03-2018, 05:24 AM
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#3
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Senior Member
Monaco Owners Club
Join Date: Sep 2010
Location: Golden, Colorado
Posts: 780
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I would try RV Service Reviews.... Lots of info......
RV Service Reviews
Safe travels
Dave
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2004 Monaco Signature 43', Detroit 60 500 hp
2011 Honda CR-V, M & G Brakes, Vorad Samsung RF 18, True Induction Cooktop
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06-03-2018, 07:45 AM
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#4
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Senior Member
Country Coach Owners Club
Join Date: Jul 2009
Location: Sequim, WA
Posts: 1,400
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If it were me, I'd call Infinity Coach in Sumner.
RV Servoce Reviews - Infinity Coach
We bought a 2001 Diplomat from an individual who had it maintained by Infinity. All was in perfect shape. They may not offer transmission repairs but I would surely listen to any advice they had about where to get that kind of work done.
FWIW
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Dave & Cathy, 2002 Country Coach Affinity, 42', #6103, CAT C12, 2018 GMC Acadia, Linux Mint
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06-03-2018, 10:17 AM
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#5
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Senior Member
Join Date: Aug 2017
Posts: 123
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Thanks everyone. I found "RV SERVICE REVIEWS" not particularly helpful. Many of the reviews were 12 years old!
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Mark and Anita - First Timers, Whidbey Island Washington. 2002 Monaco Diplomat 40ft, Cummins ISC330, Allison 3000, Amsoil Lubricants stem to stern, 2013 Ford Edge AWD TOAD with Roadmaster Falcon 2 and a Brakemaster
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06-03-2018, 10:46 AM
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#6
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Senior Member
Country Coach Owners Club
Join Date: Jul 2009
Location: Sequim, WA
Posts: 1,400
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Quote:
Originally Posted by Md11fpilot
Thanks everyone. I found "RV SERVICE REVIEWS" not particularly helpful. Many of the reviews were 12 years old!
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Don't let that prevent you from contacting Infinity Coach. The owner, Jim, currently participates on some of the RV boards and is very knowledgeable and helpful.
FWIW
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Dave & Cathy, 2002 Country Coach Affinity, 42', #6103, CAT C12, 2018 GMC Acadia, Linux Mint
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06-03-2018, 11:39 AM
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#7
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Senior Member
Monaco Owners Club
Join Date: May 2014
Location: Satsop WA
Posts: 1,617
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I am not familiar with shops north of Seattle but I would highly recommend taking it to the best Allison shop that is close.
I know I have used the one down by Woodland for general service and they did a great job.
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2007 Alpine Limited SE
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06-03-2018, 11:57 AM
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#8
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Senior Member
Join Date: Oct 2016
Posts: 1,192
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Mark; As Captjake1 mentioned, I would find a certified Allision dealer for your transmission problems. There has to be one or two in the Everett area. I would look on the web and start calling. Make sure they have experience with your MH3000 series transmission. Hope you find something to your liking. Good luck in your repairs! Yikes, $12K in repairs! Was this all transmission related?
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06-03-2018, 12:56 PM
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#9
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Senior Member
Monaco Owners Club
Join Date: Nov 2010
Posts: 224
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Pacific Power Group does excellent work.. I have only used them for industrial transmissions in construction equip. but they knew more than the dealer's service dept. They would be worth checking out. Looks like the nearest service centers are Kent and Auburn.
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Doug and Sue.
07 Diplomat 40 PET
2011 Jeep Liberty pushing.
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06-05-2018, 04:59 PM
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#10
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Senior Member
Join Date: Aug 2017
Posts: 123
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Thanks everyone for the valuable inputs. Much appreciated.
I dropped it off at "Northwest Freightliner" in Mount Vernon. They are an authorized Allison and Cummins repair facility. I'll report back how it goes.
No, all the repairs were to the engine...but, funny, I had NO transmission problems until they "repaired" my engine!
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Mark and Anita - First Timers, Whidbey Island Washington. 2002 Monaco Diplomat 40ft, Cummins ISC330, Allison 3000, Amsoil Lubricants stem to stern, 2013 Ford Edge AWD TOAD with Roadmaster Falcon 2 and a Brakemaster
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