https://1drv.ms/f/s!Aqrv2TUdbV6xhMEv...4i_6Q?e=83r6Cg
These files may help if yours is all electric.
The whole mechanism on my Endeavor/Diplomat, can be removed by taking some screws out from inside. The entry area assist arm has to be removed on mine. The thing is a bit heavy so be careful.
The switches that control it can easily become pitted and fail. My step kept jamming shut. Even after a new motor and a few mods to try to keep it from binding when closed very tightly the solution was to install a small strip of wood behind the face of the step cover so it does not retract 100%. Perhaps 98-99%, but the front face of the cover does not create any issues. You cannot tell it is being held from "closing" 100%.
The darn thing is powerful it seems and would jam against the back. No matter of rubber bumpers where the screw mechanism hits the back solved the issue.