Not knowing how your system is put together, its hard to say. But it would not be normal to see that much voltage drop across a pair of contacts in a switch. The voltage drop over whatever contact resistance there is will be directly proportional to the load on that circuit. But I would not expect 11.6 to be normal.
It is not unreasonable to expect that the switch might not need to be replaced, though, depending on how many switch cycles it has experienced. It might not be a bad path to follow, as it wouldn't be terribly expensive to replace it.
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Jim & Angie, Boise, ID
2021 Entegra Esteem 27U
2017 GMC Acadia Denali
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