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Old 09-11-2013, 11:55 AM   #1
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Voyager monitor

Good Afternoon.


I am getting a "No-Signal" message on Channel 1 of my Voyager monitor. This is on a 2008 HR Scepter 42.

Channel 1 is for the rear camera. The message and blank screen happens intermittantly and goes grey with signal loss. I have removed the monitor and the dash access panel and checked all of the connections. That is to say the channel 1 cable and the cables from channel 2 and channel 3 (left and right cameras) and channel 4 (engine monitor system). Everything seems fine and secure.

That leaves me with a bad connection at the rear camera on the back figerglass cap.........of which I have yet to troubleshoot.



Anyone have any thoughts or previous expierence?



Adam.
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Old 09-11-2013, 02:36 PM   #2
JFC
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I bought a 2002 Ambassador in 2004. About a year after I bought it, the monitor would go gray or black intermittenly for the rear camera. Had service check and bad monitor was the answer. Replaced monitor and no further problem. On my 2007 Scepter, after a year, monitor would go gray or black for rear camera. Dealer replaced monitor under warranty and no problem since. I don't recall getting any error messages and I don't recall if the side cameras still displayed when the rear went black. For the 2002, Monaco didn't have a replacement available so the service policy company purchased one on the Internet. For the 2007, Monaco provided one under warranty. The 2007 has a flat screen monitor that just pops out and was a $700 part. Good luck!
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Old 09-11-2013, 05:12 PM   #3
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Thanks for the info.


I do have a extended warranty policy - the deductible is only 150, so if its a $700 monitor - thats not bad.

In my case the side camera's and engine data still display clearly. Thats why it seems odd that it would be the monitor.

Maybe someone else will chime in on the thread - if not I will just add it to my end-of season to do list at the dealer.


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Old 09-11-2013, 05:27 PM   #4
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Quote:
Originally Posted by Adam Hunter View Post
Thanks for the info.


I do have a extended warranty policy - the deductible is only 150, so if its a $700 monitor - thats not bad.

In my case the side camera's and engine data still display clearly. Thats why it seems odd that it would be the monitor.

Maybe someone else will chime in on the thread - if not I will just add it to my end-of season to do list at the dealer.


Adam.
I just retrofitted a Voyager color 7" monitor in my coach to replace an old B&W minitor. The first monitor did about the same thing sometimes a picture then the no signal and blank screen. They send me a new monitor and wiring harness and once installed worked great.

So the 4th camera is of the engine compartment. I might have to add that to my system, I was wondering what the 4th one was for.
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Old 09-12-2013, 05:36 PM   #5
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On the Weldex system the rear camera would go out because an issue with low voltage at the rear camera. The problem happens more often when it is hot outside seems heat makes the voltage drop in the cable worst.
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Old 09-17-2013, 11:32 AM   #6
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I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, the Voyager brand of observation monitors and cameras, and the Advent brand of appliances. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance.

What you are describing most likely is a connection issue between the rear camera and the monitor or it is a failing rear camera. You don't mention the models, however, it sounds like you have our AOM7694 Quad-view monitor. If your rear camera is a standard non-tilting camera, you can try swapping the camera inputs of the rear camera with one of the side cameras at the monitor's input harness. If the symptom continues on the rear camera while connected to input 2 or 3, this should rule out the monitor.

Next, verify the camera & camera cable are securely connected at the rear of the coach. If so, bring the rear camera inside the coach and plug direct to the monitor (bypassing the main camera cable). If the symptom goes away, most likely there is a cable problem. If the symptom persists, most likely the camera is failing.

If the trouble persists or you have any questions, please feel free to call our Technical Services department for further assistance at 877-845-8750 M-F 8:00AM to 6:00PM EDT.
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