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Are these blinds or shades? If they are manual type shades there is a spring that winds up internally. One end of the shade will have a flat tab that can turn. Insert that into the holder it goes (with the other end out ) and rotate the entire shade roller. You should feel spring tension building up as you rotate it, if not your turning the wrong way. After a little tension builds up place the end that's not in the holder back into the holder. Try to operate the shade, if it doesn't go up all the way take the stationary end out of the holder and rotate the shade a little more till it has enough tension to roll it up... Sounds confusing and hard to explain but if you fool with it a little you'll figure it out. Hope that helps.