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Old 12-09-2018, 12:32 PM   #1
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Join Date: Jun 2017
Location: LAS VEGAS
Posts: 9
Windshield replacement, Monaco

I had a new windshield installed in my 2007 38' d, first rain storm it leaked. Rv glass company returned and resealed the glass. Next rain storm it leaked again. Called the glass company back and they say the fiberglass has shrunk on both sides of the glass and the only way to fix is to have a repair shop extend both sides of the glass frame about 1 inch. Has anyone had this problem?? Please let me know if you have had this happen, thank you, tc:
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Old 12-09-2018, 12:43 PM   #2
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Wrong glass

Either the wrong glass was put in or the manufacturer of the glass didn't exactly copy the dimensions of the original. Your not shrinking 2 inches
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Old 12-09-2018, 12:46 PM   #3
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Posts: 916
That sounds like a BS excuse to me! I would try to get them back out to fix it. I would also put their name on every forum I could so other people see their bad customer service. Please post their name as I am getting ready to have a windshield replaced.
Jerry, "EWC (SW)" USN Retired
2003 Beaver Patriot Thunder 505 HP C-12 1550 TQ
Allison 4000MH Ram 4X4 towed
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Old 12-09-2018, 02:16 PM   #4
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Sounds like the wrong windshield was ordered...fiberglass doesn't shrink 2 inches !!

Getting a new windshield installed on ours on the passenger side due to a chip and now a long crack. I have State Farm and will pay the deductible. State Farm uses Duncan Systems for the windshield and then they got me a repair shop here in Knoxville to replace it. The drivers side will get removed but re-installed as the weatherstripping is going bad.
Chuck and Robbin 1 PB, a G Pyrenees and 1 Jack Russell. Zenie, Smokie and Buddy ! 1998 38' Monaco Dynasty Duke with a 8.3 Cummins. Everyday truck is a 2010 F150 XLT 4x4 and 2016 Ford Escape.
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Old 12-09-2018, 04:44 PM   #5
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Join Date: Oct 2009
Location: Tucson, AZ
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Did they use a new gasket, or try to reuse the old one?
Unfortunately most glass companies try to replace large motor home windshields just like they would in a car. The insurance companies are not helping by refusing to pay the extra labor required.
I had a similar issue with the windshield in our Windsor. I found Andy in Tucson to repair it. He has a special scaffold to place in front of the coach and years of RV experience.
Andy at Superglass 520 404-6522

I've also had work done at RV Glass Solutions. They specialize in RV glass. They have locations in Phoenix, Oregon, and Florida. 888 777-6778
97 Monaco Windsor- Sold
07 Monaco Executive McKinley- Sold
04 Monaco Signature Chateau IV
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Old 12-11-2018, 10:09 AM   #6
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Thanks to all of you, they did use the old gasket. Now i'm going to check with allied to see if they used the correct glass.
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ace, monaco, replace, replacement, windshield

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