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I experienced the exact same issue and used a spare steering wheel control switch pod pair that I had. Once I replaced the defective side that included the windshield wipers, there were no more issues.
May I suggest you review the VIP troubleshooting process as well as contact VIP at imminet.com. VIP was bought by IMMI in 2017.
There may be some additional troubleshooting steps that may not be covered in the literature.