Community Forums

Carla Fay · 10-22-2007, 02:49 PM

As a relatively new Excel owner, we have been so impressed with the dealers and their service centers. One of the best is RV Sales of New Mexico, Moriarty, NM. Their service and hospitality is remarkable. We had a minor issue while going to the Grand Canyon, and they were able to fit us in during lunch and get us back on the road again.

Hats off to the great group in Moriarty.

Carla Fay · 10-22-2007, 02:49 PM

As a relatively new Excel owner, we have been so impressed with the dealers and their service centers. One of the best is RV Sales of New Mexico, Moriarty, NM. Their service and hospitality is remarkable. We had a minor issue while going to the Grand Canyon, and they were able to fit us in during lunch and get us back on the road again.

Hats off to the great group in Moriarty.

ChiefJohn · 10-22-2007, 02:57 PM

Welcome Carla to iRV2.com and our Excel Owner's Forum. We've heard good things about RV Sales of New Mexico and look forward to visiting their dealership someday.
John

Bob & Glo · 10-25-2007, 11:15 AM

I too would like to say how much we like and respect the good country folks at RV Sales in Moriarty, NM. We enjoy visiting with all of the technicians and everyone else there. None better that we have found. Super people.

ChiefJohn · 10-25-2007, 11:34 AM

Welcome Bob & Glo to iRV2.com and the Excel Owner's Forum -- RV Sales in Moriarty must be treating you folks very well, given all the positive feedback.

Rsteabag · 11-04-2007, 01:28 PM

We cann't say enough good things about Kay at RV Sales and her group of people. We bought our new 2008 35 MKE from them and they made the process so easy and had a neet piece of equipment that went between the 2 trailers and you didn't have to keep going up and down between the trailers when swapping all you things. They are very busy dealer and will always have time for you.

Dick and Barbara

motojavaphil · 04-19-2008, 10:56 PM

Good deeds should never go unrecognized. I just purchased a BMW motorcycle and was riding with DW to Moriarty from Albuquerque. Suddenly the bike just died, zip, zero, no go. We were about 2 miles from Moriarty and I knew if I called the BMW Roadside Assistance we might be on the road till after dark. I called RV Sales and asked if they might help. I needed to say no more. Within minutes Ralph showed up with a gas can. He asked nothing for the rescue although we left him money for the gas and a bit more for his time. Turns out the gas gauge registers full when it is empty and empty when it is full. Now that is a treacherous turn of events!
I can only say that once you are in the family you are really in the family. These people are for real!
Phil

MakinSmoke · 04-20-2008, 01:45 AM

Now that is a service story. How may coachs have you bought from them?

motojavaphil · 04-20-2008, 06:27 AM

Three 5rs and one MH
Phil

HB Phil · 04-22-2008, 10:20 PM

Based upon their reputation, I traveled from California to RV Sales NM to buy my 5'er and to install fairly extensive solar power and related inverter, etc. electrical systems.

RV Sales NM accomodated my separate purchase of the solar, inverter, battery bank and surge protection components which I delivered for installation when I went there to take delivery.

The 5'er negotiation and purchase was a pleasure, as well as working with Bob, Ralph and Clay over four days getting everything installed.

They demonstrated an in-depth understanding of the operation and integration of these complex electrical components with the existing Excel electrical system.

Most important, they showed a desire to install these systems to achieve the highest degree of safety and reliability as possible - not just trying to get us out the door as quickly as possible. The final result in both appearance and operation demonstrates solid, professional work.

The management and the techs at both RV Sales NM and the Excel Service Center impressed me equally with delivering consistently high quality, solid, work - no compromises just to get the customer out the door. This is the area where I believe Exel most outshines the competition; solid, high quality rigs with solid high quality back-up after the sale.

Either way, RV Sales NM or the Service Center are definitely worth the drive to take care of all rv needs!

motojavaphil · 05-02-2008, 07:33 PM

We just got an email, as many of you have, that Kay is leaving RV Sales on 17 May 08. I for one will be very sad to see her go. A part of our family is leaving! Phil

rockintom · 05-03-2008, 03:32 AM

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by motojavaphil:
We just got an email, as many of you have, that Kay is leaving RV Sales on 17 May 08. I for one will be very sad to see her go. A part of our family is leaving! Phil </div></BLOCKQUOTE>

Your right about that, she is one of the many things that make that place "rock and roll". Wonder who takes her place? Can one assume she is retiring? Anyone? Tom

motojavaphil · 05-03-2008, 04:18 PM

It is hard to speak for her but I think she is taking a break and then on to other things. Very dynamic person who will be successful at anything she does.
Phil

Rsteabag · 05-05-2008, 01:03 PM

Kay called last night and said that she was taking a couple of months off and then not sure what is going to be her next thing to do but I know she will have no problem with anything that she decides to tackle. She shure is a verry very nice person. You don't find too many liker her in this industry that treats you like family and means it.

Dick