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Old 09-23-2008, 11:10 AM   #1
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We purchased a 2008 Excel 36' TKE, which was delivered in February of this year. It was manufactured in January 2008. Purhaps the frames are left outside at the plant until needed, but whatever the cause, the end result is that parts of the frame construction were rusted upon delivery of the rig. As a result, the teeth on two gears broke, causing problems with the slides and the rear jack pads fell off (one at high speed on the interstate) because of 'salt corrosion' to the bolt holding the pad in place. Since taking possession of our unit, we have never been in a climate that would have caused this to happen. RV Service repairman, that have fixed other problems with our unit, have recommended that the rust on the framework be sanded off and and a rust prevention paint applied. Has anyone else had this problem or had this kind of work performed, and if so, what are your recommendations?
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Old 09-23-2008, 11:10 AM   #2
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We purchased a 2008 Excel 36' TKE, which was delivered in February of this year. It was manufactured in January 2008. Purhaps the frames are left outside at the plant until needed, but whatever the cause, the end result is that parts of the frame construction were rusted upon delivery of the rig. As a result, the teeth on two gears broke, causing problems with the slides and the rear jack pads fell off (one at high speed on the interstate) because of 'salt corrosion' to the bolt holding the pad in place. Since taking possession of our unit, we have never been in a climate that would have caused this to happen. RV Service repairman, that have fixed other problems with our unit, have recommended that the rust on the framework be sanded off and and a rust prevention paint applied. Has anyone else had this problem or had this kind of work performed, and if so, what are your recommendations?
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Old 09-23-2008, 01:10 PM   #3
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Has anyone else had this problem or had this kind of work performed, and if so, what are your recommendations? </div></BLOCKQUOTE>
I bought a 2005 model new in April 2007 and we have very little rust. Sorry, I don't know what month ours was manufactured.

Have you talked to the people at the Service Center in Smith Center and what did they tell you?
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Old 09-23-2008, 01:25 PM   #4
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I will address your issue with the frame and rust issue....
Excel produces their own frames from scratch and the frame is produced at the start of the plant. The steel that comes in from the Steel plant is loaded onto a Excels Semi-Flat bed inside a building is covered with a large tarp and is delivered to Excel and is backed into Excels plant, at which time the metal is uncovered, thus not seeing outside elements. Thus the steel is not exposed to the elements. Once the frame is built it is placed a Ceiling rail system and comes around to their paint booth, were it is Electronically painted with a negitive charge, causing the paint to stick to the frame work better. All the slide rams frames are installed before paint as well. As with most manufactures they do not use a Rust Prohibitive paint (unless things have changed since I took my last plant tour). Then the rest of the production begins... Again all inside the plant.
Once the unit is completed it is dispatched to the dealership, were it is hard to say what type of road situations will develope, rain, snow, ice, etc. and the precautions to keep the roads safe, ie: salt, calcium, and more.

Once it arrives at the dealership it is their responsiblity to clean the unit the best that they can, to attempt to get most of road scum off the trailer, so it does not affect the frame and metal parts. It is unfortunate that this happens, but with most of the trailers coming out of the upper states, we fight this will most units...

We set along a major highway, and with the products that the state puts down, we get a drift from the preventive products onto our lot of trailers and get surface rust as well. It is a battle.

I would take up the situation with your dealership and see what they tell you... and if they can assist you..

This just from we see here at our dealership and not a reason or answer for the issues that you may have experienced. Good luck to you.
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Old 09-23-2008, 02:15 PM   #5
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Thanks for the clarification. I will be meeting with the dealer later this week and will discuss with him.
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Old 09-23-2008, 04:54 PM   #6
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I see trailers coming out of Indiana all winter long. Some of them are coated with road salt top to bottom. If they don't thoroughly wash them immediately upon arrival, they will begin to rust within a few days.
You must have gotten one out of Kansas that didn't get the frame washed. It is normal to see the springs and axle begin to show a little rust within the first year, but the frame should hold it's paint for many years.
Although it will be a big job, I would ask the dealer to have a professional body man repaint it at his expense.
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Old 09-24-2008, 04:49 AM   #7
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Maxie,
We to had the problem with rust on the frame and the front landing pads falling off in travel We called SM and were told they never heard of this happening before but they did send a replacement at no cost. We found out later at the service center from other folks it has happened before and they were told the same thing ("thats never happened before" was the running joke of the week)
The Rust issue, reguardless of conditions the coach was driven in if its properly primed and painted its should not rust that quickly. We had the same issue on a 07 35MKO limited. Ordered it in Feb-07 pickup May-07 got it home and washed it top to bottom to remove any salt and road wash, it still started to rust. We had SM address our concerns at the service center the solution was a spray can of blk paint. I went under the rig and primed then painted the areas that totally pealed off exposing the bare
frame,it seemed to be a endless battle. Where ever I primed first then painted the rust Stopped! We had other issues with the coach and we felt its would be best to get out from under it fast.
We have sinced changed rigs and haved not looked back. While I still belive Peterson makes a decent trailer we got one that just was not right from the start. It was just a constant battle to repair things that should'nt go wrong on a new coach.
George
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