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Old 06-23-2015, 06:15 AM   #1
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Smith center service center

Ralph Barnett has posted on excel Facebook group. Asking if service center was open would we use it. Response has been overwhelming yes as of this am.
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Old 06-23-2015, 08:10 AM   #2
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Yay!

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Originally Posted by copilot View Post
Ralph Barnett has posted on excel Facebook group. Asking if service center was open would we use it. Response has been overwhelming yes as of this am.
We saw that post and replied very positively. Hope Ralph can make it happen.
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Old 06-23-2015, 12:21 PM   #3
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The bank should be motivated to sell. They probably will get few, if any other, offers for that building. Plus, it would help the SC economy. The closing of Peterson Industries was a blow to SC and the suppliers to PI.
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Old 06-23-2015, 12:37 PM   #4
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Ok, Here it goes. Curtis is trying to get the service center bought from the local bank. He wants very much to have the same guys in the shop. We will work on other brands but we are trying to get a feel from you Excel owners to see if there is any interest in any of you coming to SC.
Welcome Ralph to the forum. For some reason, I feel like you've been out here before!!! And thanks for sharing the encouraging news. We will cross our fingers for ya!

Please post out here often to keep me in line!
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Old 06-23-2015, 01:54 PM   #5
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We always make it a " vacation" though expensive. Just less for the kids. Enjoy the Kansas lakes, harass Ralph and Ted. We have used local since sc closing because of no choice. We will be back.
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Old 06-23-2015, 02:19 PM   #6
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I'd love having the option of driving to smith center for any repairs outside of routine stuff that any dealer can reasonably do. I don't follow the Facebook posts, so please keep us posted on this owners forum of any progress. Keeping fingers crossed!
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Old 06-23-2015, 02:35 PM   #7
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It would be great to have a service center with the expert knowledge of the Excel rigs. I would certainly use it as needed.
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Old 06-24-2015, 05:22 AM   #8
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This would be great. Hope you can make it happen. As a new Excel owner your help is greatly missed. I also don't do Facebook so the help here has been fantastic
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Old 06-24-2015, 07:08 AM   #9
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I would certainly use it and hopefully parts would be available too.
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Old 06-24-2015, 08:13 AM   #10
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Ralph...will you have access to some of the Excel exclusive parts? Thats the issues most of us will face when we have certain issues. Otherwise some of the former good Excel dealers seem to be able to service my needs...RV sales in NM and Doug's in Ok are doing great work. To be honest the SC location has never been convenient or fun for me but would be another option and it looks like there is plenty of support. Good luck!
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Old 06-25-2015, 10:20 PM   #11
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Thanks Ralph. .Good luck and best wishes to all of you.
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Old 06-26-2015, 06:00 AM   #12
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Originally Posted by IM4SURE View Post
Ok, Here it goes. Curtis is trying to get the service center bought from the local bank. He wants very much to have the same guys in the shop. We will work on other brands but we are trying to get a feel from you Excel owners to see if there is any interest in any of you coming to SC.
As an Excel owner my wife and I enjoyed going to SC for service away from the hustle and bustle of the rest of the world and would continue to go if available. I think for people with other brands it might be hard to get them to travel to SC for service because SC is so far out of the way for most people to travel and they don't realize what great service there is there. Maybe by word of mouth or forums like this one they eventually might learn of the great service and use it. Best of luck and I hope everything works out for you.
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Old 06-26-2015, 07:50 AM   #13
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Bill. We will not know what all we will have or can get until the Auction in Aug. I'm sure there will be some things we will not be able to get. This will be a privately owned shop. We will not be right for everyone (as PI wasn't) but we will do our best to service everyone that comes to us.
Do you have dates for the auction?
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Old 06-26-2015, 10:00 AM   #14
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Ralph - Living in Houston I would be hard pressed to drive 800 plus miles for routine service, however, I would definitely travel that far to have an Excel specific repair made. I wish you success.

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