RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Thor Industries Owner's Forum > Damon
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 01-29-2012, 03:09 PM   #43
Senior Member
 
docj's Avatar
 
Join Date: May 2011
Posts: 6,952
I empathize with those of you who have newer coaches and may need to reupholster seats. We just had our front captain's chairs reupholstered by a local boat upholstery shop in Rockport TX.

What we discovered in the process is that UltraLeather appears to be an over-priced material that is actually inferior in some respects to products that it competes against. Its manufacturer gets away with the high prices because it somehow has a "lock" on the RV industry. Customers have been brainwashed to pay exorbitant prices for UltraLeather, prices that are often higher than genuine leather.

We used a competing material, designed for high usage commercial applications that has performance specifications better than UltraLeather with respect to wear. The price was a whole heck of a lot less and the chairs look super. The reupholstery was so much less expensive than we had been quoted for UltraLeather that we can afford to reupholster them again if need be or if we simply wanted to change colors!

If anyone wants additional information send me a PM.
__________________
Joel Weiss--Campground Reviews administrator
RV Technology Specialist
2000 40' Beaver Patriot Thunder Princeton CAT C-12
docj is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 01-31-2012, 10:35 AM   #44
Senior Member
 
bonabob's Avatar
 
Forest River Owners Club
Join Date: Nov 2010
Location: Cleveland, GA
Posts: 180
Same Junk

I just heard from Damon and they confirmed that the new skins are exactly the same as the old and the life expectancy (2 years) is about the same. So the game begins. I wrote to Action Line "Highways" Good Sam Club. I posted on Roaming Times and will post wherever a review of Damon/THor is available. I read in "Highways" that an owner of a late model Mandalay Bay is having the exact same problem with his seats. Mandalay Bay is manufactured by Thor. Oh well, they sent him the same defective skins. Even the extended warranty company has refused to pay to install them because they say Thor knows about the problem and refuses to stand behind their products.
This is amazing....it's like everyone in the industry knows about this problem and Thor sticks its head in the sand and hopes this will all go away. If this information is published enough, Thor will have no choice but to correct it to clear up its diminishing reputation.
bonabob is offline   Reply With Quote
Old 01-31-2012, 11:10 AM   #45
Registered User
 
Join Date: Mar 2011
Posts: 1,943
Damon surely don't make the seats. Most are Flex-steel or Villa
Perry White is offline   Reply With Quote
Old 01-31-2012, 11:29 AM   #46
Senior Member
 
DGShaffer's Avatar
 
Thor Owners Club
Nor'easters Club
Mid Atlantic Campers
Ford Super Duty Owner
Join Date: Jan 2010
Posts: 2,098
Damon specified the material though. Because of that, Flex-steel doesn't warranty the material, just the frame.

I got my replacement set of covers from Damon but I won't install them until I go to sell it.
DGShaffer is offline   Reply With Quote
Old 02-01-2012, 09:29 AM   #47
Senior Member
 
bonabob's Avatar
 
Forest River Owners Club
Join Date: Nov 2010
Location: Cleveland, GA
Posts: 180
Right On

That is exactly what I am going to do. For now I will get inexpensive covers to go over the peeling leatherette. When we decide to sell, I'll recover with the junk Damon sent. If I trade in, I'll just hand it over to the dealer and let them deal with it. In the meantime, I'll continue to blast Damon and let all potential buyers of Thor products know what a lousy company they are. I feel bad for those who think they did something wrong, like cleaning with the wrong cleaners, or sitting in the sun too long, when all the time it is defective material, probably from China. I hope anyone interested in purchasing a motorhome searches through these forums to get a good idea what they might be up against with some of these manufacturers. I remember when GM, Ford & Chrysler only gave a 12 month warranty. Then along came the overseas manufacturers with 4 year and 5 year warranties. That forced the American car companies to match it. My suggestion is to purchase from whomever gives the longest bumper to bumper warranty. I use to feel proud of our RV manufacturers, because the units are built in America. After this experience, particularly Thor is behaving like GM did in the 1980's and I'm not so proud anymore.
bonabob is offline   Reply With Quote
Old 03-07-2012, 08:52 PM   #48
Senior Member
 
lllkrob's Avatar
 
Join Date: Nov 2008
Posts: 2,747
Just received NEW seat covers for the drivers and passengers front captain's chairs from Flexsteel. Ordered them over their web site, the lady I delt with was very helpful. They even sent me a material sample card for the materials they have available. From that I was able to select almost an exact match with the existing seat color and texture. The 2 complete cover sets came to $536.22 including shipping charges. Visual inspection shows the material to be of a better quality, only time will tell. If you don't recall my previous post Thor wanted $742.00 for each cover set plus shipping. So this price was approximately 1/3 the Thor price. Now all I have to do is get them installed, but that's next winters project. Time to go RV'ing.

Thought you might like to know,
lllkrob is offline   Reply With Quote
Old 03-08-2012, 03:06 PM   #49
Senior Member
 
SteveOGilroy's Avatar
 
Thor Owners Club
Damon Owners Club
Freightliner Owners Club
Join Date: Sep 2008
Location: Livingston, TX
Posts: 367
Send a message via AIM to SteveOGilroy
lllkrob, What was the contact number and name of the lady that helped you. I think I'll follow in your foot steps + I want to upgrade the side arms to adjustable ones.

Steve
SteveOGilroy is offline   Reply With Quote
Old 03-09-2012, 12:26 PM   #50
Senior Member
 
bonabob's Avatar
 
Forest River Owners Club
Join Date: Nov 2010
Location: Cleveland, GA
Posts: 180
Did anyone get a price on installing the covers? Or are you going to try yourself.
bonabob is offline   Reply With Quote
Old 03-09-2012, 01:18 PM   #51
Senior Member
 
lllkrob's Avatar
 
Join Date: Nov 2008
Posts: 2,747
Quote:
Originally Posted by SteveOGilroy View Post
lllkrob, What was the contact number and name of the lady that helped you. I think I'll follow in your foot steps + I want to upgrade the side arms to adjustable ones.

Steve

Here is the contact info:
Lisa Bauer
RV Customer Service
Flexsteel Ind.
563-585-8356

As to the matter of installation, a local upholestry shop quoted me $100 to $150 per seat including adding some additional lumbar support.
lllkrob is offline   Reply With Quote
Old 04-16-2012, 10:20 PM   #52
Senior Member
 
bonabob's Avatar
 
Forest River Owners Club
Join Date: Nov 2010
Location: Cleveland, GA
Posts: 180
I installed 2 seat covers from Camping World. They fit perfectly and look fantastic. They were very easy to install. They are vinyl based but are extremely comfortable. The total cost was $62.00 for both seat covers delivered. (they were on sale) The color was close but not an exact match. They really look pretty good. I sealed up the skins I received from Damon and put them in storage. When it is time to sell the coach, I will have them installed. I wonder how long the cheap Camping World seat covers will last compared to that very expensive defective stuff that Damon put on some of their coaches. Haven't heard from Damon or Flexsteel since I complained to Highways magazine, but will keep you posted.
Bob
bonabob is offline   Reply With Quote
Old 04-17-2012, 10:33 AM   #53
Senior Member
 
SteveOGilroy's Avatar
 
Thor Owners Club
Damon Owners Club
Freightliner Owners Club
Join Date: Sep 2008
Location: Livingston, TX
Posts: 367
Send a message via AIM to SteveOGilroy
I've been wondering if the CW covers would work. For $62 or $83 (Catalog Item # 49406) as now I could afford to replace the covers every few years. I'd be interested in a review in a few months of wear.
Steve
SteveOGilroy is offline   Reply With Quote
Old 04-18-2012, 09:55 AM   #54
Senior Member
 
bonabob's Avatar
 
Forest River Owners Club
Join Date: Nov 2010
Location: Cleveland, GA
Posts: 180
I'll keep you posted as time moves on.That is exactly how I felt, for $83.00 (not on sale) every couple of years makes it worth while. Unfortunately the couch on the passenger side is beginning to look worse as the vinyl peels. I wish CW had covers for the couches too. I don't understand Damon's (Thror's) stand on this. They are fully aware of the defect and elect to hide behind the warranty and be a real stand up company.
bonabob is offline   Reply With Quote
Old 04-22-2012, 07:41 AM   #55
Junior Member
 
slvrfx's Avatar
 
Join Date: Apr 2012
Location: Saint Louis, MO
Posts: 12
We have a 2008 Damon Challenger with less than 10,000 miles, stored inside. The driver's seat shows significant wear already. Has anyone made any headway with Damon or Flexsteel?
slvrfx is offline   Reply With Quote
Old 04-22-2012, 08:53 AM   #56
Senior Member
 
Join Date: Jun 2011
Posts: 284
We have a 2008 Challenger 378 and at 1 year old it had this problem. I don't think anyone has had much luck with getting the seat material cracking problem resolved. In this post many have tried but all have failed. It is sad when you can't get a manufacture to stand by the products they use when it is apparent they are defective. If you have any thoughts as to how to resolve this issue many of us would be thankfull.
Mody n Domy is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -6. The time now is 09:01 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.