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Old 08-27-2012, 06:24 PM   #99
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I also wanted to add that my seats went from virtually perfect condition to what you see in the pictures in just the last 6-7 months. It seems as if the vinyl (actually some type of polyurethane) coating has failed for some reason and is essentially cracking and peeling off from the fabric backing material. The failure appeared very quickly and is deteriorating rapidly that I have no doubt that the seats will need to reupholstered within a years time.
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Old 08-27-2012, 06:41 PM   #100
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No it's not just those MH. We have a 2006 Ventana and this last weekend we noticed flaking and excessive wear on driver's seat. I have to believe it is not the MH manufactures, but flexsteel. It does look like mange, the backing is showing through. Interestingly enough I drove the MH 2 weeks before and the seat looked fine.
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Old 08-27-2012, 07:07 PM   #101
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No it's not just those MH. We have a 2006 Ventana and this last weekend we noticed flaking and excessive wear on driver's seat. I have to believe it is not the MH manufactures, but flexsteel. It does look like mange, the backing is showing through. Interestingly enough I drove the MH 2 weeks before and the seat looked fine.
The suddeness of the deterioration is what surprised me. Do you know of your seats are "Ultraleather" Or is some other type of faux leather?
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Old 08-27-2012, 09:33 PM   #102
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I checked my manuals and I can't find any thing that describes the "leather" on the seats. The leather look stuff is very thin, and the backing is an off white. It is really cheap junk, it reminds me of cheap vinyl but looks like quality leather until it starts to go. Really a rip off.
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Old 08-28-2012, 09:16 AM   #103
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In the process of shopping to get our captains chairs reupholstered (they were 12 yrs old) I learned a bit about commercial upholstery fabrics, most of which are used in restaurants and similar environments. Ultraleather is just one brand name of polyurethane-finished fabric sold for this purpose and even it comes in a variety of durabilities. All of these products are tested in accordance with standard ASTM procedures and some of this testing information is used by the manufacturers in their advertising so you can compare them.

One of the more common and important tests deals with how many times a fabric surface will withstand abrasion like it suffers when you slide into a seat. It surprised me that the fabrics sold by Ultraleather were not necessarily the best with respect to this test. Ultraleather prides itself on soft, supple materials that are not necessarily the most durable under this test. Other tests measure tearing, temperature stability, etc.

From the discussion in this thread and other similar ones in the recent past, it appears as if some companies have been using lower quality products which may or may not have been Ultraleather. I don't think the the use of Ultraleather is necessarily a mark of quality; it is simply a well known brand of fabric, but there is no guarantee that all Ultraleather fabrics have the same durability. It commands a high price because of its name recognition, but I'm pretty sure that even it comes in a variety of durabilities.
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Old 08-28-2012, 10:57 AM   #104
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I had the skins replaced on the chairs now the couch is falling apart. Is this happening to anybody else?
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Old 08-28-2012, 03:29 PM   #105
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The problem with the Damon/Thor faux leather has nothing to do with wear and tare, or how often it is used. It is simply a defect in the glue that was used to hold the outer surface to the backing. Damon/Thor made an attempt to use a product that was soft and attractive to its customers and compete at a much cheaper price than the alternatives such as ultra leather or bonded leather. The problem arose shortly after they began using this defective material. For those who caught it in the first year got new skins with installation. Those of us, in the second year of service, like me, got new skins but no installation. Here's the catch! They had the audacity to use the same defective material in their replacements. I know some of you with older coaches experience cracking and fading of the leather. This is common with real leather and some of the polyurethanes. This happens over a long period of time and the life can be extended by moisturizing the leathers with good conditioners. However, the Damon/Thor defective products deteriorated over time because the glue dried up and no longer held the materials together. There was no extension of life regardless of what conditioner or cleaner that was used. It was simply a matter of time before it happened. The icing on the cake was the fact that even while Damon knew of the defect, they continued using this defective material all the way up to 2011 when they ran out of the material. I am adding a couple of pictures so you can see how this defect looks. It is not cracking, but literally the separation of the outer material from the backing. I want to know how Damon/Thor continues in business after not standing behind their product, knowing well that it is defective and continuing to use the same defective material in their warranties and even new coaches. Now that may be applauded by the stock holders, but in the long run, as we get their true reputation out, it will ultimately hurt their bottom line. I know we all get emotionally involved with our coaches, but the next time you see Damon/Thor salesmen, let them know you are aware of their reputation and based on it, you will not purchase this product again, nor recommend it to anyone. The sales people that sell other brands use Damon/Thor as an example of what to stay away from. It happened to me when looking at a Coachmen motor home. Maybe when the word gets out enough, Damon/Thor will want to change its reputation, first by making it up to its customers.

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Old 08-29-2012, 12:59 PM   #106
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Below are some photos of the recliner chairs that we have in our 2007 Damon Tuscany - Model 4076. The first sign of deterioration of the seats started in April of this year when three small patches became evident when we used the unit for a weekend. We did not use the RV again until a few weeks ago and in three days this is what resulted. Both chairs have gone bad and when we sit in them the covering material just comes off like dead skin from a bad sunburn.

I contacted Damon / Thor regarding this problem and they sent me an email back denying any responsibility due to the fact that my coach is out of warranty. However, I believe that Damon / Thor has a responsibility past the warranty due to their use of a defective material that obviously was not suitable for the purposes that it was implemented and / or was and is known to be defective. Sadly, I have really liked my coach and had great regard for Damon / Thor up to this point. I've been considering going full time and was going to purchase a new coach in the next year or two and was considering upgrading to the new 45ft Damon Tuscany. However, at this point, based upon their refusal to do what is right, I will instead probably move back to a Fleetwood product.

I have decided to create a website decicated to this problem in order to see how bad the problem is and how many owners are being affected. I am familiar with a law firm that is currently pursuing class action litigation against a motorhome equipment manufacturer and if enough owners are interested I will approach them regarding this matter, as well.

I will make a post to this forum in a few days with information links to the Damon / Thor website we will be creating for owners who are intersted in pursuing this matter.











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Old 08-29-2012, 01:26 PM   #107
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Below are some photos of the recliner chairs that we have in our 2007 Damon Tuscany - Model 4076. The first sign of deterioration of the seats started in April of this year when three small patches became evident when we used the unit for a weekend. We did not use the RV again until a few weeks ago and in three days this is what resulted. Both chairs have gone bad and when we sit in them the covering material just comes off like dead skin from a bad sunburn.

I contacted Damon / Thor regarding this problem and they sent me an email back denying any responsibility due to the fact that my coach is out of warranty. However, I believe that Damon / Thor has a responsibility past the warranty due to their use of a defective material that obviously was not suitable for the purposes that it was implemented and / or was and is known to be defective. Sadly, I have really liked my coach and had great regard for Damon / Thor up to this point. I've been considering going full time and was going to purchase a new coach in the next year or two and was considering upgrading to the new 45ft Damon Tuscany. However, at this point, based upon their refusal to do what is right, I will instead probably move back to a Fleetwood product.

I have decided to create a website decicated to this problem in order to see how bad the problem is and how many owners are being affected. I am familiar with a law firm that is currently pursuing class action litigation against a motorhome equipment manufacturer and if enough owners are interested I will approach them regarding this matter, as well.

I will make a post to this forum in a few days with information links to the Damon / Thor website we will be creating for owners who are intersted in pursuing this matter.











Wow! I thought mine were bad! I do understand the whole warranty thing, but when something is so obviously subpar, it would seem that the manufacturer would want to make some type of goodwill gesture to it's customers. Since mine is supposed be genuine Ultraleather, I will be contacting Ultraleather directly since they posted to this forum offering some type of remedy. I will let you guys know what happens.
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Old 08-30-2012, 01:09 PM   #108
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Quote:
Originally Posted by JLE Seminole View Post
Below are some photos of the recliner chairs that we have in our 2007 Damon Tuscany - Model 4076. The first sign of deterioration of the seats started in April of this year when three small patches became evident when we used the unit for a weekend. We did not use the RV again until a few weeks ago and in three days this is what resulted. Both chairs have gone bad and when we sit in them the covering material just comes off like dead skin from a bad sunburn.

I contacted Damon / Thor regarding this problem and they sent me an email back denying any responsibility due to the fact that my coach is out of warranty. However, I believe that Damon / Thor has a responsibility past the warranty due to their use of a defective material that obviously was not suitable for the purposes that it was implemented and / or was and is known to be defective. Sadly, I have really liked my coach and had great regard for Damon / Thor up to this point. I've been considering going full time and was going to purchase a new coach in the next year or two and was considering upgrading to the new 45ft Damon Tuscany. However, at this point, based upon their refusal to do what is right, I will instead probably move back to a Fleetwood product.

I have decided to create a website decicated to this problem in order to see how bad the problem is and how many owners are being affected. I am familiar with a law firm that is currently pursuing class action litigation against a motorhome equipment manufacturer and if enough owners are interested I will approach them regarding this matter, as well.

I will make a post to this forum in a few days with information links to the Damon / Thor website we will be creating for owners who are intersted in pursuing this matter.











I would be glad to participate and follow your lead in a class action against Damon/Thor. Our seats are not quite as bad as those pictured but are failing in the same manner. What gripes me is that the seats were one of the deciding factors when we decided on a Damon coach over a Newmar with a Aquahot system that I now wish we had.
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Old 08-30-2012, 11:07 PM   #109
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Count me in.....remember this happened to coaches less than one year old and as recently as 2010 models. Damon/Thor knew about it yet continued to use the defective material.
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Old 09-13-2012, 05:25 AM   #110
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i was just at the hershey show and now see that all the thor units there did not have the flexsteel name plate on the arm rest anymore. i looked at the tag under neath the seat and it said it was made by"patrick industries " in elkhart. newmar and i think tiffins, still was using the seats with flexsteel on them. it seemed that some of the higher price units were still using them
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Old 11-25-2012, 10:11 AM   #111
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I have a 2008 Monaco Cayman and noticed my seats were doing this also. Contacted Flexsteel and she told me that Monaco had sent there own material cover to use. Well for me I screwed any way since Monaco went belly up and will not cover 2008 and older. She quoted me $250 a seat for the skins and told me an upholster should just have to slip them on without any sewing.
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Old 11-26-2012, 05:19 PM   #112
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I own a 2009 Fleetwood Fiesta and the passenger seat is doing the same thing.
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