RV Trip Planning Discussions

Go Back   iRV2 Forums > THE OWNER'S CORNER FORUMS > Thor Industries Owner's Forum > Damon
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 02-25-2011, 07:16 PM   #1
doc
Senior Member
 
doc's Avatar
 
Appalachian Campers
Join Date: Sep 2002
Location: Dixie !! (north Georgia) USA
Posts: 3,652
Norcold recall/repair

Got a letter from Damon last week saying my refrigerator might be in the recall. Checked the numbers and sure enough it is. Contacted Norcold for the nearest dealer and they gave me a dealer in Athens. When I called to get it set up he wanted to know the info on the refrig and the MH. He has all the information and I have not heard from him since. You would figure that Norcold has all the parts and just has to ship them out when notified. Then again
For those of you have have completed the recall repair, how long did it take for the parts to arrive? The repair guy says is will only take 30 minutes or so to do the repair.
With the weather getting better here in the South, I want to dewinterize and make a few short 'everything is working' trips before summer.
__________________

doc is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 02-25-2011, 07:26 PM   #2
Senior Member
 
powerboatr's Avatar
 
Damon Owners Club
Freightliner Owners Club
Join Date: Mar 2006
Location: North East Texas
Posts: 4,664
Doc
i received my first letter from norcold in last nov, i received one from Damon no to long ago

it took from mid nov to mid jan to get the parts

took about 1/2 hr for them to do the deed.
its a piece of cake,
make sure you get the instruction sheet that comes with the parts, in case you need to trouble shoot it later.
my fridge was one of three styles in the instructions and of course the first go around it was done wrong and the fridge wouldn't light. they re-read the pictures and then installed it right and bam it worked
__________________

__________________
USN Retired, Life time member of the DAV.
Enjoying the 2008 Damon Tuscany 4056, #3998 no your eyes are fine, there are really 6 slides
2016 Expedition or 2012 Edge toads

powerboatr is offline   Reply With Quote
Old 03-03-2011, 01:30 PM   #3
doc
Senior Member
 
doc's Avatar
 
Appalachian Campers
Join Date: Sep 2002
Location: Dixie !! (north Georgia) USA
Posts: 3,652
I went by the dealer's shop this morning. He said there were about 4 people in line for the same repair. He expects to have the parts in Monday (does that sound familiar?)
We talked about what is going to be done and he said that if we only run it on electric there would be no problem. Seems Norcold made some of the stacks out of a thinner metal and there was ONE unit that had a fire. Trying to cover themselves, which is a great idea, they recalled the units made with this thinner metal. They will reinforce the stack and add a sensor that will turn the gas off it it overheats.
I have no idea if he is blowing smoke or if this is the real skinny. Mama is wanting to get out for a while and so do I.
doc is offline   Reply With Quote
Old 03-03-2011, 04:01 PM   #4
Member
Commercial Member
 
Join Date: Jan 2011
Posts: 53
I hate to say it, he is blowing alot of smoke. Rather it's AC or LP gas makes no difference because both will have the same heat values. Boiler area will get up to the 400 plus degrees on either LP gas or AC mode. He is correct about the thin wall tubing used the main issue cause of failure/fires. The recall is only to monitor the heat at the boiler, either lp or AC, to allow the newest thermal couple shut off device to disconnect 12 VDC from the controls. Shuting down your refrigerator. This shut down from high heat may shut down before a fire or after a fire. The problem with the newest recall it still is not a fix of the true problem. The recall will work correctly if your cooling unit fails cause of a very small crack with a seepage leak of ammonia and Hydrogen gas, but if the leak is from a fast rupture a fire will be already started before the boiler heat raises high enough for the thermal couple high heat responce. The rapture will allow the 350 lbs plus hydrogen pressure to shoot through the foil insulation wrap with a very high intense heat, like a torch. Fire starts, thermal couple shuts down: Question hows the recall going to put the fire out. Having the refrigerator off does not put the fire out.
dforce1 is offline   Reply With Quote
Old 03-03-2011, 04:10 PM   #5
Senior Member
 
UFO Pilot's Avatar
 
Winnebago Owners Club
Workhorse Chassis Owner
Join Date: Aug 2007
Location: Sonoma County, CA
Posts: 5,661
It took 3 weeks for Norcold to get the part to the dealer who did my recall. I was told by the repair facility that they can't get the parts from Norcold to stock, so every recalled Fridge is handled individually. After they verify that your Fridge is covered by the recall, they can then order the part from Norcold.
__________________
Wayne & Roberta and Maggie the Miracle Dog
08 Winnebago Destination 39W Gas UFO Workhorse Chassis......
On the road of life, it's not where you go but who you're with that makes the difference.
UFO Pilot is offline   Reply With Quote
Old 03-05-2011, 07:22 PM   #6
Senior Member
 
buckeyeduffer's Avatar
 
Thor Owners Club
Damon Owners Club
Ford Super Duty Owner
Freightliner Owners Club
Join Date: Oct 2009
Location: Oro Valley, AZ
Posts: 151
Quote:
Originally Posted by wthomas1 View Post
It took 3 weeks for Norcold to get the part to the dealer who did my recall. I was told by the repair facility that they can't get the parts from Norcold to stock, so every recalled Fridge is handled individually. After they verify that your Fridge is covered by the recall, they can then order the part from Norcold.
You guys are not very encouraging. I have to get ours done in the next couple of weeks. Have had the notification since November, but have procrastinated till we are now getting close to another trip.
__________________
The Buckeyeduffers -w/(Copilots Brandi & Britt, spoiled ShiTzu & Cavalier)
2016 Thor Vegas 26' V10 Triton w/2014 GMC Sierra TOAD (downsized from) 2008 Damon Tuscany 360 DP
buckeyeduffer is offline   Reply With Quote
Old 03-09-2011, 05:32 PM   #7
Junior Member
 
Damon Owners Club
Appalachian Campers
Freightliner Owners Club
Carolina Campers
Join Date: Feb 2011
Posts: 16
Time to receive parts

It is my understanding that Norcold only ships parts to the dealer when he orders the parts useing the serial number of a recalled unit. I called the dealer in November and he received the parts in Feb. Took 30 min. to install. My $50 shell card arrived in about 2 weeks after I sent in a copy of the repair order
Charlie111 is offline   Reply With Quote
Old 04-15-2011, 10:45 AM   #8
Member
 
Damon Owners Club
Join Date: Mar 2011
Location: North Coast
Posts: 35
I just called my local independent RV shop and he said to bring it on in as he had the parts sitting on a shelf. Mine is a Dometic RM2652... maybe they use a different kit.
dapiglet is offline   Reply With Quote
Old 04-21-2011, 10:50 PM   #9
Senior Member
 
buckeyeduffer's Avatar
 
Thor Owners Club
Damon Owners Club
Ford Super Duty Owner
Freightliner Owners Club
Join Date: Oct 2009
Location: Oro Valley, AZ
Posts: 151
Quote:
Originally Posted by Charlie111 View Post
It is my understanding that Norcold only ships parts to the dealer when he orders the parts useing the serial number of a recalled unit. I called the dealer in November and he received the parts in Feb. Took 30 min. to install. My $50 shell card arrived in about 2 weeks after I sent in a copy of the repair order
This is what my repair shop told me as well -- but they had the parts in just a few days. I took it in for the norcold reccall and battery replacements and they finished it in one day.

Was well pleased with the effort.
__________________
The Buckeyeduffers -w/(Copilots Brandi & Britt, spoiled ShiTzu & Cavalier)
2016 Thor Vegas 26' V10 Triton w/2014 GMC Sierra TOAD (downsized from) 2008 Damon Tuscany 360 DP
buckeyeduffer is offline   Reply With Quote
Old 04-22-2011, 12:05 PM   #10
doc
Senior Member
 
doc's Avatar
 
Appalachian Campers
Join Date: Sep 2002
Location: Dixie !! (north Georgia) USA
Posts: 3,652
Shell card????
doc is offline   Reply With Quote
Old 04-22-2011, 05:53 PM   #11
Community Administrator
 
CLIFFTALL's Avatar


 
Fleetwood Owners Club
Ford Super Duty Owner
Join Date: Aug 2009
Posts: 39,793
Quote:
Originally Posted by doc
Shell card????
X2. What shell card?
__________________

__________________


Cliff,Tallulah and Buddy ( 1999-2012 )
CLIFFTALL is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Out goes the Norcold in with the Maytag Brigadoon RV Systems & Appliances 100 05-21-2019 07:32 PM
Norcold or Dometic Basement Freezer/Fridge djpotts50 RV Systems & Appliances 3 02-05-2012 02:29 PM
Norcold Recall Bill2 iRV2.com General Discussion 1 10-29-2010 11:02 AM

» Featured Campgrounds

Reviews provided by


All times are GMT -6. The time now is 11:59 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
×