Is it possible that the steps won't work unless there's been a powering up from an outside electrical source .They weren't working before I powered up at a cg 2 weeks age.Then they worked for a week afterwards, Now they quit on me again,any suggestions?The dealership installed them when I bought the rig.2006 Thor Hurricane 30Q.10k miles
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Make sure none of the linkage is bent and lube everything that moves. WD40 or a good penetrating oil and then spray grease. When they are stiff or bent it creates high resistance in the motor and shuts it down. Chassis battery needs to be full charge. The controller can sense low voltage and shut down also.
2014 KZ Durango Goldrush
2018 Chevy 2500 HD Duramax/Allison
Last week I was finally able to work on the automatic steps.I used a special swivel type wrench with 50 possible sizes that could get in there to loosen the uncommon nuts off.Then used a rust removal spray to clean where the grounding wires were fastened.It didn't look like it was the problem because there wasn't any visible crud that was causing the issue..Not being an experienced handy man,I wasn't surprised when the steps remained stationery after the job was finished.One week later,not having started it up( because its sitting for a couple of months till I head out west again),I opened the door and thought I was hallucinating.The steps sprang out and I nearly sprang to the ground tripping over what used to be a void.Thanks to those whose help saved me some bucks.