Originally Posted by thmabrey
The loft bed on my 2017 Thor Windsport 31s is "racked". Pin on passenger side is installed but "jammed" and I cannot remove. The pin on drivers side is out and the loft is down about 1-2 inches on drivers side. The loft has never been used. It was lowered only to store some sheets and 2 beach towels. I am afraid to try motor with pin installed. Will not raise manually when pressure applied from below on drivers side.
-run the bed all the way back up until both sides are at the top
-see if you can remove the Passenger side pin lock, or else install the Driver side pin lock
these rail-based beds can shift/lower both while driving and sometimes just by their weight alone... once I removed our pin locks and forgot to re-install them before driving - the bed was lowering itself while we were traveling and got out of 'sync' on one side.
What I also realized, though, is that the bed generally will not come down equally on both sides on it's own - which means it will always bind up somewhere before it reaches 'bottom'.
the solution to any of these scenarios is to either RAISE it all the way to the top, holding the button until both are in line, or LOWER it all the way to the bottom until both are stopped.