Call Bal Accu Slide. They have a tech that will help you. Sounds like a simple adjustment problem. Once you get the hang of how they work - it is really a simple system. Once you take the trim boards off - put them back up with small head screws - paint heads black and the next time they need to come off it will be easy. Don't remember size but a ratchet closed end wrench makes adjusting a breeze. youtube videos can be helpful.
Suzie & Chuck USNR USAF USCGA Challenger Owners Club 2015 37KT Challenger, Demco Commander tow bar, Ready Brake, Sewer Solutions, Safe-T-Plus 41-230, 5-Star tune, towing 2017 Ford Edge FWD 3.6L V-6 four down & 385 FastTrack kayak in the basement.
Summer - Creede, CO Winter - Okeechobee, FL