This is my first RV so this is all very new to me, please be patient. Here's the REALLY long story, scroll to the end for the short version.
I live in MD and bought my Outlaw in CA on Feb 24. I've only ever purchased new vehicles in the past due to reliability concerns, but I really wanted the 37LS floor plan and so when I found this coach at a dealer in CA I elected to make the trip on my motorcycle. The coach was used with about 5800 miles, but one of my sticking points at sale was the dealer confirmed for me in writing that the Ford & Thor warranties were transferable to me under the original 12 mo period (exp May). I also purchased an extended warranty (protection plan) through Compass (American Guardian), just in case.
After some delays getting comfortable operating everything, slow PDI, a failed inverter in AZ after pickup, and temporarily flying back to MD for work I finally started to drive the coach back to MD on Apr 8. I drove continuously and stopped to sleep exclusively at rest stops or truck stops so I arrived by Apr 11 with around 8800 miles on the odometer.
When I arrived in MD I stopped at a mechanic friend's shop to look it over before I took it in for MD state inspection. I also asked him about my tires cause I noticed them wearing poorly over the last day or so. He looked around and noticed my differential leaking and suggested poor alignment for the tires though he said the two were unrelated.
Ford immediately agreed to pay for the differential leak. I took it to the recommended commercial ford truck shop and the differential seal was replaced earlier this week. They confirmed the assessment of my friend that it is likely due to a poor alignment but they don't have a machine big enough to perform the alignment, they can only replace the tires. They did recommend a place a few miles ago to do the alignment.
Ford flatly refused to warranty the tires and alignment, they said Thor should have aligned it after they built the coach. Thor says I should have aligned it after I picked it up from the dealer. The dealer is being unresponsive. I did see the manual recommended aligning when fully loaded, however, I read that after I got to AZ. Plus at that point it was just me, my motorcycle, and a few things I could carry all of which weighs less than having a full water tank.
Between new front tires and an alignment, I'm looking at $1600. I left the coach at the shop and told them to wait cause I know it's much harder to get reimbursed than it is to have it covered upfront. So who should I be pressuring to cover this: Ford, Thor, CA dealer, my own wallet
?
TL/DR: 2nd owner of 2016 Outlaw still within original 12 mo period. Bought in CA drove to MD odo reads 8800, front tires now bald due to poor alignment. Who pays?
Then ignore you, when you complain 
. Plenty of good info there especially about the slide and drop down bunk. The dealer said ABSOLUTELY nothing about alignments when I picked it up. 450lbs for the bike, 175lbs for me, and 50 lbs in gear I was carrying on the bike doesn't equal another ton of load. My 2nd (and heavier) bike along with all the rest of my stuff is here in MD.
Linear Mode
