Originally Posted by cenfl
Congratulations! While at the factory service center last Oct., I complained about the poor quality of these curtains and asked if they could be replaced under warranty with something better. All I got was a dumb look.
Our passenger side was deteriorated and torn (sun/poor install) upon delivery & was able to replace under warranty - waited over 7 weeks & exasperated dealer just handed off for us to replace. They gave us both sides so returned new one w/the old one.
Upon closer look, it became obvious that the overhead curtain track (on passenger side only) was installed too close to sidewall at the sidewall to front corner.
This causes one to carefully pull each curtain hanger very carefully by the tight spot as it is closed, or the curtain can tear at that point.
This installation defect is likely why/how it was torn on the 1st place - thinking maybe done by the transporter on overnight stops while the unit was being transported from Indiana to the left coast.
In hopes of prolonging the curtains life, we only use the curtains at night & on the inside during the day we'll place one of those huge windshield sun deflectors anytime the sun is directed onto the windscreen.