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05-19-2015, 02:56 PM
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#1
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Senior Member
Monaco Owners Club
Join Date: Oct 2013
Posts: 681
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Thumbs up to Thor
I know that Thor isn't perfect, and we've had our share of small issues with our 2014 ACE 30.1, but when Thor does something not only right, but above and beyond, I like to point it out.
We took our MH to a local garage (not a MH dealer) for tire rotation, oil change and annual inspection, and asked them to replace the windshield wiper blades. They called us to say that they couldn't find a part number in their books, and that they didn't know what blade to replace them with.
I looked online and in the manual, and couldn't find the information, either, so I called Thor to ask about the blade part number. They asked me to verify my information, and then said "We are sending you a replacement set of blades at no charge."
Granted, it's not a huge amount of money, but it was totally unexpected and I appreciate it.
__________________
Elizabeth RVM55 and Mary
Monaco Dynasty Diamond IV
Jaguar F-Pace 35t Premium
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05-19-2015, 06:34 PM
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#2
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Senior Member
Ford Super Duty Owner
Join Date: Oct 2014
Posts: 706
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Funny, I just posted the same sort of post here yesterday. Absolutely agree, ankle biter stuff but credit where credit is due - the phone gets answered. Could not say the same for my Georgetown support.
__________________
US Army Retired - loving it in our Challenger 37TB.
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05-19-2015, 07:52 PM
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#3
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Senior Member
Winnebago Owners Club
Join Date: Apr 2013
Posts: 1,061
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New wiper blades on a one year old RV?
Wow, those didn't last long!
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05-20-2015, 04:57 AM
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#4
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Senior Member
Thor Owners Club
Join Date: Jun 2003
Posts: 1,657
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Quote:
Originally Posted by virginiamtns
I know that Thor isn't perfect, and we've had our share of small issues with our 2014 ACE 30.1, but when Thor does something not only right, but above and beyond, I like to point it out.
We took our MH to a local garage (not a MH dealer) for tire rotation, oil change and annual inspection, and asked them to replace the windshield wiper blades. They called us to say that they couldn't find a part number in their books, and that they didn't know what blade to replace them with.
I looked online and in the manual, and couldn't find the information, either, so I called Thor to ask about the blade part number. They asked me to verify my information, and then said "We are sending you a replacement set of blades at no charge."
Granted, it's not a huge amount of money, but it was totally unexpected and I appreciate it.
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__________________
2015 Thor ACE 29.3
Ohio, 900 Watts Solar 400 ah lithium batteries, 2022 Jeep Gladiator JT Toad FMCA 317123
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05-20-2015, 06:05 AM
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#5
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Senior Member
Monaco Owners Club
Join Date: Oct 2013
Posts: 681
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Quote:
Originally Posted by alpha99
New wiper blades on a one year old RV?
Wow, those didn't last long!
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Two years old. Bought May 2013. We change our car blades every six months, so I figure two years isn't bad.
__________________
Elizabeth RVM55 and Mary
Monaco Dynasty Diamond IV
Jaguar F-Pace 35t Premium
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05-20-2015, 08:04 AM
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#6
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Senior Member
Join Date: Nov 2011
Location: Hanover, PA
Posts: 630
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Quote:
Originally Posted by alpha99
New wiper blades on a one year old RV?
Wow, those didn't last long!
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Longer than the norm. Perhaps you may find this an interesting read alpha99.
How long do windshield wiper blades last? - HowStuffWorks
__________________
2015 Thor ACE EVO30.1
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05-20-2015, 08:06 AM
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#7
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Senior Member
Thor Owners Club
Join Date: Jun 2003
Posts: 1,657
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__________________
2015 Thor ACE 29.3
Ohio, 900 Watts Solar 400 ah lithium batteries, 2022 Jeep Gladiator JT Toad FMCA 317123
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05-20-2015, 08:59 AM
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#8
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Senior Member
Forest River Owners Club
Join Date: Feb 2015
Location: Johnson City, TX
Posts: 1,060
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It seems pretty short to me, but then in a year I've only been able to put 3500 miles on mine - stupid repairs! 
__________________
2018 Rockwood 2304DS Ultra Light pulled by 2018 Ram 2500 Cummins Diesel 4x4
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05-20-2015, 12:45 PM
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#9
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Senior Member
Monaco Owners Club
Join Date: Oct 2013
Posts: 681
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Quote:
Originally Posted by EricGT
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Thanks for this link. We usually follow the six month or so rule, and hadn't replaced the blades on the MH yet. The rubber isn't doing an adequate job of removing rain, so we are replacing them now.
The point of the post was to point out that Thor did a good thing, not to get criticized for deciding it's time to replace the blades! 
__________________
Elizabeth RVM55 and Mary
Monaco Dynasty Diamond IV
Jaguar F-Pace 35t Premium
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05-20-2015, 01:31 PM
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#10
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Moderator Emeritus
Damon Owners Club Workhorse Chassis Owner
Join Date: Mar 2012
Location: Lone Star State
Posts: 19,203
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Thanks to the OP for taking the time to post this small, but positive report.
We do annual wiper replacement. The extra long blades seem to have more area that can get dry or brittle.
Safe travels
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05-20-2015, 05:28 PM
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#11
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Senior Member
Winnebago Owners Club
Join Date: Apr 2013
Posts: 1,061
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Thumbs up to Thor
Quote:
Originally Posted by EricGT
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Lol. Brought to you by the manufacturers of windshield wiper blades.
Mine are OEM on a 2011 model, so five years old and still fine.
Cheers!
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05-20-2015, 06:35 PM
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#12
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Senior Member
Join Date: Jun 2014
Posts: 356
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 There are a few here on the forum who would suggest a different digit... 
__________________
2015 A.C.E. 27.1
American Car Dolly
2001 Ram 1500 / 2012 Kia Soul....Go Hamsters! 
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05-21-2015, 04:53 AM
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#13
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Senior Member
Join Date: Nov 2011
Location: Hanover, PA
Posts: 630
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Quote:
Originally Posted by alpha99
Lol. Brought to you by the manufacturers of windshield wiper blades.
Mine are OEM on a 2011 model, so five years old and still fine.
Cheers!
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Really? 
HowStuffWorks got its start in 1998 at a college professor's kitchen table. From there, we quickly grew into an award-winning source of unbiased, reliable, easy-to-understand answers and explanations of how the world actually works. Today, our writers, editors, podcasters and video hosts share all the things we're most excited to learn about with nearly 40 million visitors to the site each month.
I have never had a windshield wiper last 5 years, on anything. But then again, my vehicles get used.
__________________
2015 Thor ACE EVO30.1
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05-21-2015, 06:09 AM
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#14
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Senior Member
Ford Super Duty Owner
Join Date: Oct 2014
Posts: 706
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I would say a normal distribution for digitization. Still thumbs up for both this forum and our Challenger 37TB. Things are rarely perfect in either but the information flow is great.
Best piece of info for me, the magnetized spoon to hold the stove tops in place under the convection oven.
So Still Thumbs Up Here.
__________________
US Army Retired - loving it in our Challenger 37TB.
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