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Old 10-22-2006, 04:54 AM   #1
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Mr Driver, How about a new permanent Topic? Suggested titled: Workhorse Owner's Favorite Service Centers or something you see as appropriate. As owners we could post our good experiences, and when traveling and we need service, we could refer to the post. I certainly would rather have a real owner's service experience, than a address of unknown quality

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Old 10-22-2006, 06:58 AM   #2
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That's a great idea! OK folks let's get on it. If you have had a "positive" service experience let's see it here! I'll send a link to the folks that monitor our little part of the Internet so they can share your enthusiasm.

I'm very pleased to make the first entry into "our" database and one of my favorite service centers is:

E&F Truck & Engine Repair
522 Cottage Grove Road, Bldg D
Bloomfield, CT 06002

See Elidio!

E&F is wanting to switch over toward being an entirely dedicated Workhorse Service Center where they would fix motorhomes and all the Workhorse commercial products as well. You can't go wrong by allowing E&F to work on your rig because they are a dedicated to their work and they are very much a professional outfit.

I would rate this dealer as a 9 out of 10.

Their customer waiting area needs a bit of improvement as of the last time I went there.
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Old 10-22-2006, 07:33 AM   #3
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This is a great idea. I would have to say:

McBride's Service and Supply Co.
13788 Oaks, Ave., Chino, California
(800) 421-7788
(909) 627-7566

They have just become a distributor for Ultrapower as well, I believe out of the Redlands Truck Center & RV. They are a Workhorse authorized service center. They know me when I come in and I have been treated with the utmost courtesy. It really helps that they are close to me. I'd rate them as a 9, I personally do not give 10's. There would be no where else to improve it that was the case. As well, their customer waiting area needs help.
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Old 10-22-2006, 03:06 PM   #4
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Here are a two more centers to add to your list.

Cummins Mid-States Power, Inc. (A Coach Care Center)
450 West Northtown Road
Normal, IL 61761
800-759-4355 or 309-452-4454

Tom Naquin Chevrolet, Inc.
2500 West Lexington Avenue
Elkhart, IN 46514-1414
219-193-8621 (service)

We have used both of these centers and they were very professional, delivered on time and the bills were quite reasonable. The tech at Tom Naquin was especially good, tracing a reduced engine power message down to a loose fuse holder that generated the same computer code each time the fuse was wiggled or moved.
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Old 10-22-2006, 04:32 PM   #5
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After having my w-22 brakes lock up (after havin the recall) my local Workhorse service center from Chattanooga, TN was open. So I called Jim at Logistic leasing in Chattanooga (I was outside Charlotte, NC at the time). He gave me some good advice to get me back on the road. Then when I was able to get it home they rushed me in and made a full rotor and caliper swap and worked with my after market warranty company to get most of it covered.

The brakes never felt better and my wallet was barely touched !

Logistics Leasing, LLC
3216 Alton Park Blvd. Chattanooga, TN 37410


added dealer info from WCC website
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Old 10-23-2006, 06:15 AM   #6
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In southern Ontario, Canada this place always got me in for service the next day and were very professional. They even claimed they could do same day emergency service most of the time.

Anderson Pontaic Buick GMC Ltd
1267 Dundas St
Woodstock, Ontario, Canada
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Old 10-23-2006, 06:24 AM   #7
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Listed below NOT an authorized WH Svc Ctr, but fixed my rig (R&R fan belt after having rig towed to their location) on an emergency basis. This facility is a LARGE Chevy car dlr, w/dump trucks, etc.

They had a fan belt in stock. Don't know about other parts tho. In New Castle/Wilmington, DE, across from airport.

NuCar Connection
174 N DuPont Hwy
New Castle, DE 19720
800-486-8227; 302-322-2438

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Old 10-23-2006, 01:02 PM   #8
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The best I have ever dealt with is Brazel's.

Brazel's RV Performance Center
3912 Harrison Avenue
Centralia, WA 98531

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Old 10-23-2006, 02:35 PM   #9
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Add this to the list.

O'Connor Motor Company
299 Warren Avenue Portland, ME 04103
Fax: (207)797-6703
Bob Russo
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Old 10-23-2006, 03:32 PM   #10
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I have only had to use a Workhorse service center once and it was a very positive experience.

Cummins Crosspoint, LLC
7901 Highway 41 North
Evansville, IN 47725
2006 Travel Supreme Select 45DL24
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Old 10-24-2006, 09:27 AM   #11
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I have used two Workhorse service centers.

They are both outstanding and I have had nothing but positive experiences with them.

Redlands Truck Service
510 Amigos Drive
Redlands, CA 92373
(909) 792-0314

Brazel's RV Performance Center
3912 Harrison Avenue
Centralia, WA 98531
04 Winnebago Adventurer 38R

Workhorse W22
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Old 10-25-2006, 05:00 AM   #12
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I echo the response about Redlands Truck. Not only did they take care of the problems I went if for but they found a wet wheel seal and fixed that also. Full preventive maintenance, complete alignment, updated ECM, fuel clip recall, and the wheel seal in 5 hours while I waited. Not cheap but good service.
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Old 10-26-2006, 01:43 AM   #13
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In Colorado Springs there's only one Workhorse Service Center. They don't have a whole lot of parking space but I've always had very positive results.

Auto-Truck Center
620 N. Juanita
Colorado Springs, CO 80909
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Old 10-26-2006, 03:04 AM   #14
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I believe this Workhorse Service Center to be the best in the Erie, Pennsylvania area Ferraro Ford/Winnebago 10093 West Main Road(West US highway #20)North East, Pa. 814-725-8761 About 12 miles west of Erie,Pa on US#20 Ed.S
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