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Old 09-04-2008, 06:59 AM   #1
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Someone suggested that a Brake Failure Poll be started. Since no one jump up I thought I would take a crack at it.

But, before I actually setup the poll I thought I would get some suggestions of what to ask. I have put together a sample. If you think it is to long, needs to reorganized etc now is the time to speak up because once the poll is started it can't be changed without resetting the numbers. IE - We start over.

Also be aware that the poll may be slightly skewed due to the limited access. IE - You must be a forum member and signed in.
Workhorse Brake Problem Poll

Have you had a brake Problem of any kind?

Yes
No

What year is your Workhorse Chassis?

2000
2001
2002
2003
2004
2005
2006
2007
2008
N/A

What Chassis?

W18
W20
W22
W24
P32
N/A

What was the mileage?

1,000 - 5,000
5,000 - 10,000
10,000 - 15,000
15,000 - 20,000
20,000 - 25,000
over 25,000
N/A

Where you towing a car?

Yes
No
N/A

If Towing did you have Auxillary braking?

Yes
No
N/A

Did you lube the Caliper pins BEFORE the Problem?

Yes
No
N/A

Was the Brake Bell Crank Grease Zerk installed BEFORE the Problem?
Yes
No
N/A

Did you flush/bleed the brakes BEFORE the Problem?

Yes
No
N/A

How many Problems.

0
1
2
3
4
5
6
N/A

Did you report it to NHTSA?

Yes
NO
N/A

Under Warranty?
Yes
No
N/A

Were all necessary parts available for the repair?

Yes
No
N/A

How long did the repair take?

Less than 7 days.
More than 1 week.
More than 2 weeks.
N/A

What was the cost of a NO Warranty repair?

$500 - $1,000
$1,000 - $1,500
$1,500 - $2,500
$2,500 - $3,000
over $3,000
N/A

Did Workhorse cover any part of the cost of the NO Warranty Repair?

Yes
No
N/A

Complete Rebuild (4 calipers/rotors/pads/ABS Sensors)?

Yes
No
N/A

Partial rebuild?

Calipers
Rotors
Pads
ABS sensors
N/A

Partial Rebuild Which wheels?

Drivers Side Front
Drivers Side Rear
Passengers Side Front
Passengers Side Rear
Both Rears
Both Fronts
N/A

Have pulled the ABS fuse?
Yes
No
N/A

Any Problems After pulling the fuse?

Yes
No
N/A
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Old 09-04-2008, 06:59 AM   #2
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Someone suggested that a Brake Failure Poll be started. Since no one jump up I thought I would take a crack at it.

But, before I actually setup the poll I thought I would get some suggestions of what to ask. I have put together a sample. If you think it is to long, needs to reorganized etc now is the time to speak up because once the poll is started it can't be changed without resetting the numbers. IE - We start over.

Also be aware that the poll may be slightly skewed due to the limited access. IE - You must be a forum member and signed in.
Workhorse Brake Problem Poll

Have you had a brake Problem of any kind?

Yes
No

What year is your Workhorse Chassis?

2000
2001
2002
2003
2004
2005
2006
2007
2008
N/A

What Chassis?

W18
W20
W22
W24
P32
N/A

What was the mileage?

1,000 - 5,000
5,000 - 10,000
10,000 - 15,000
15,000 - 20,000
20,000 - 25,000
over 25,000
N/A

Where you towing a car?

Yes
No
N/A

If Towing did you have Auxillary braking?

Yes
No
N/A

Did you lube the Caliper pins BEFORE the Problem?

Yes
No
N/A

Was the Brake Bell Crank Grease Zerk installed BEFORE the Problem?
Yes
No
N/A

Did you flush/bleed the brakes BEFORE the Problem?

Yes
No
N/A

How many Problems.

0
1
2
3
4
5
6
N/A

Did you report it to NHTSA?

Yes
NO
N/A

Under Warranty?
Yes
No
N/A

Were all necessary parts available for the repair?

Yes
No
N/A

How long did the repair take?

Less than 7 days.
More than 1 week.
More than 2 weeks.
N/A

What was the cost of a NO Warranty repair?

$500 - $1,000
$1,000 - $1,500
$1,500 - $2,500
$2,500 - $3,000
over $3,000
N/A

Did Workhorse cover any part of the cost of the NO Warranty Repair?

Yes
No
N/A

Complete Rebuild (4 calipers/rotors/pads/ABS Sensors)?

Yes
No
N/A

Partial rebuild?

Calipers
Rotors
Pads
ABS sensors
N/A

Partial Rebuild Which wheels?

Drivers Side Front
Drivers Side Rear
Passengers Side Front
Passengers Side Rear
Both Rears
Both Fronts
N/A

Have pulled the ABS fuse?
Yes
No
N/A

Any Problems After pulling the fuse?

Yes
No
N/A
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Old 09-04-2008, 07:09 AM   #3
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Dale, if you have to answer each question, some might not apply....similar to the Ultrapower gas mileage poll which skewed the answers because you had to answer EVERY question.

You might need to add "not applicable" as an answer to each question.

Example. Some might want to put "No" on the brake problem question and also put in their year models, and insert type of chassis, and the rest of the questions would not be applicable.

EDIT: The poll needs to be named "Workhorse Brake Problem Poll" instead of "Brake Failure" poll (which insinuates a complete brake failure)
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Old 09-04-2008, 07:24 AM   #4
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OEMY,
Great start. Agree with FrontRangers comments. I would also add a "0" to the number of failures column. In my opinion, with the not applicable addition everyone can answer every question and the poll will be more accurate.

I think this is an important poll and it will be interesting to see the number/percentage of respondants who have had problems.

I have followed this issue for over a year and have done everything recommended to prevent a failure (so far with success - or just plain luck). Have pulled the ABS fuze as I really believe the ABS system is the culprit here.
Again thanks for getting this started - a great service to WH owners.
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Old 09-04-2008, 07:29 AM   #5
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In addition to changing the title to "Workhorse Brake Problems", you need to change every word "Failure" to "Problem"
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Old 09-04-2008, 08:10 AM   #6
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Actually, after thinking about it, the poll needs to show what year models of the chassis having the problems. It is highly suspected that the problems are occuring on the pre 2005 chassis.
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Old 09-04-2008, 08:35 AM   #7
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by FrontRangeRVer:
In addition to changing the title to "Workhorse Brake Problems", you need to change every word "Failure" to "Problem" </div></BLOCKQUOTE>

I think this is a good suggestion. There may be many problems, other than failures. Possibly a question of "did you correct a pre-failure problem"?
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Old 09-04-2008, 08:40 AM   #8
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It might be useful to ask which coach builder also.
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Old 09-04-2008, 09:28 AM   #9
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Rocky 2:
It might be useful to ask which coach builder also. </div></BLOCKQUOTE>

That will probably be the final outcome (ruling) by Workhorse; It's a Coach Builder mistake!
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Old 09-04-2008, 09:44 AM   #10
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Oemtech, thanks for your effort in taking the lead on this. Others' comments are valid.

Recommend adding to the Warranty question: If not under warranty, did Workhorse reimburse any costs?

Re ABS fuse: Was the fuse pulled prior to brake problems?

You are on the right track, with Workhorse being silent. Thanks

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Old 09-04-2008, 10:39 AM   #11
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I have added or changed the following:

Added - N/A to all questions
Changed - Failure to Problem
Changed - year of coach to chassis
Added - Reimbursement question for No Warranty repair.
Changed - Repair time verbage.

I did not add the question of who the OEM was as I don't think it is relevant to the poll.
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Old 09-04-2008, 10:45 AM   #12
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Thudman....

I learned a long time ago You either LEAD, FOLLOW or GET OUT OF THE WAY.
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Old 09-04-2008, 11:25 AM   #13
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This is a great Idea.
Here is my input.

Were you towing?
Did the failure occur on flat ground?
Which wheel had a problem?
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Old 09-04-2008, 12:18 PM   #14
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Bear in mind that the poll may be skewed by having a former owner and a later owner reporting on the same chassis!! Good luck with your poll OEHMY!!!
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