Community Forums

Spoonman · 01-11-2010, 08:17 AM

Headed to the Supershow this week, hoping for some hint on when the new calipers will be available.Do not want to make the trip north in April worrying about brakes.

DriVer · 01-11-2010, 08:17 PM

Quote:

Originally Posted by Spoonman

Headed to the Supershow this week, hoping for some hint on when the new calipers will be available.Do not want to make the trip north in April worrying about brakes.

Spoonman, Alan should be there just look him up. If not you can talk to Bill.

Keep an eye out for "Davel" David Laird and Russ Johnson in the display area! Quite a few reps from Workhorse will be there so don't be afraid to ask questions.

Captain Bud · 01-12-2010, 08:50 AM

Sitting at the Sub Base in Ga., discussing this brake fiasco with fellow Workhorse owners. I traveled over 100 miles down here with this probem in back of my mind, and it's not fun. My ABS light came on and stayed on for hours and then went out, then repeated.
I just received an Email from Workhorse advertising the new chassis, yeah right, like I would really be interested in another Workhorse chassis at this point in the game.
Please fix what is out here and forego new introductions, OOPs sorry that is not good business.....

Spoonman · 01-14-2010, 05:58 PM

Was told at Workhorse booth today to expect calipers in late spring or early summer.
Reading about Workhorse business conditions today, not good.

DriVer · 01-14-2010, 06:18 PM

Quote:

Originally Posted by Spoonman

Was told at Workhorse booth today to expect calipers in late spring or early summer.

Who did you speak with?

Spoonman · 01-15-2010, 05:50 AM

Quote:

Originally Posted by DriVer

Who did you speak with?

I believe his name was Russ but I won`t swear to that

DriVer · 01-15-2010, 07:34 AM

Quote:

Originally Posted by Spoonman

I believe his name was Russ but I won`t swear to that

Russ is a nice guy, very friendly and he has a good grasp on the situation there on the ground so I would not dispute what he said. It looks like that's going to be the timeline. When you have the government involved in any of this stuff and a manufacturer having to tool up for 200,000 pieces and more .... I expect that it's going to take some time to get uo to speed. We all wish it would happen sooner however we all want it to only happen once.

Spoonman · 01-15-2010, 08:14 AM

I don`t believe you can blame the govt on this, without their involvement we would be nowhere on this issue.
I just hope it gets done before this company tanks.

Captain Bud · 01-15-2010, 08:28 AM

Based on the track record so far, I would not bet the ranch on the accuracy of that time projection. Let us look at this realistically, 200,000 units in 6 months or 30,000 + per month or 1,000 per day single shift working. These figures are not mind boggling and could probably be cut in half if the responsible people reacted properly. Another question, is the 200,000 figure going to be reached before any repairs are done? More delaying tactics by the Workhorse corporation...

DriVer · 01-15-2010, 09:04 AM

Quote:

Originally Posted by Spoonman

I don`t believe you can blame the govt on this.

How am I blaming the government? On the other hand excluding them from the investigation, decision making process, resolution and follow up isn't possible since its their campaign.

They are in this for the penny and in for the pound. Just about everything that needs to be done in the campaign is coordinated with both the Government and Bosch. If it were just a matter of going to the store and getting a new set of calipers, I think they would have thought about that already, but it doesn't fix the problem for Workhorse or its customers.

What's involved here are 3 partners, Workhorse, Bosch and NHTSA. Everything that comes across the table has to be considered and acted on by all 3 parties. If there was a way to expedite that I wish that I knew the answer.

DriVer · 01-15-2010, 09:20 AM

Quote:

Originally Posted by Captain Bud

More delaying tactics by the Workhorse corporation...

Bud, Workhorse doesn't make the calipers, Bosch does, so they need to get moving. Workhorse is ready to begin completing the campaign today however they as we are still waiting for parts. It is noteworthy that a minority of owners fail to recognize that.

It's the government that is compelling Bosch to make 200,000 calipers. Without the materials you only have a campaign on paper and little else.

JCM · 01-15-2010, 09:41 AM

What spring or summer? Last I heard it was fall then spring and now it is summer. What year?

DriVer · 01-15-2010, 02:41 PM

Quote:

Originally Posted by JCM

What year?

Good question for Bosch!

Spoonman · 01-15-2010, 05:15 PM

What I`m saying is, if workhorse had responded properly when this issue
started years ago the govt would not have been involved.
The 1st brake recall on my mh was handled I believe with no Uncle Sam involvment.
The customer service workhorse has failed to deliver on shows in their dwindling market share.. The numbers show that people are fed up and buying elsewhere, which in an already down market can be fatal.