Jerry, I couldn't agree with you more. I took copious notes and was prepared to spend a couple of hours on what we learned at the seminar concerning the brake issue with the W20 & W22 chassis', but after reading your post (
Workhorse Brake Recall), all I can do is comment with awe on the excellent job that you did condensing what was explained there. Good, accurate writing Jerry!
The many folks from Workhorse were quick to answer any and all questions that were asked of them and were on site almost continually through every day of the Rally. Eric McCann, the Regional Service Manager, in particular was perhaps the most professional and educated Representative I have ever come into contact with at any Rally. His awareness of the issues presented here in irv2 was evident as many discussions took place as a result of what we bring to the Workhorse forum daily.
Dave and Linda Laird did an outstanding job of co-ordinating and scheduling all of the various events of the Rally, along with Linda DeHaven at Workhorse. What a Team! And I just gotta mention the food. It should also be noted that Workhorse sponsored/provided all three of the 'meals' featured at the Rally (Thank You Workhorse!). In addition to the donuts every morning ( I stuck to my diet....well, I may have had one or two ) and the catered Reception meal Tuesday evening in Union City, there was a the wonderful catered Dinner in Greenville on Wednesday evening. A full meal with salad, fried chicken, pork tenderloin, mashed potatoes and gravy, rice, green beans with ham, and of course dessert. Workhorse gifted every attending coach a very nice Cheeseboard set and every attendee a sized pair of nifty Workhorse logo beach sandals. In addition to the good food and neat gifts, a drawing was held after dinner in which numerous prizes were awarded to names drawn out of a bucket. There were so many prizes given out, every coach took home something. And, as the coach that came the farthest, we received a special Visa Gift Card on top of all the other great stuff. WooHoo!
The tour through the Workhorse facility was the highlight of the Rally for me and I now understand a lot more about the Workhorse Chassis. After arriving and being checked through the Gate Security, we met in a waiting area under a large open tent with coffee, cold drinks and yep, more donuts! Then we were bussed in small groups to the plant area and seperated into two smaller groups of nine or so for our personally guided tours. The plant was extremely clean and very organized. Workhorse is a Union shop and it was very evident that 'Seniority Rules' on the manufacturing floor and that the average worker there has had years of experience on the line. There is no in-house manufacturing done on any chassis at Workhorse, only assembling of parts, which they do with many checks along the line to insure quality of work and materials. We learned that their max production is 120 units per day, although their average right now is 60 per day with just one shift running. We were given access to the entire 60,000 sf shop and were given good explanations of what was taking place at each station. Each tour group got to spend about 45 minutes to an hour at the facility and we were very impressed with Workhorses professionalism and quality control. Nancy and I were in the last group to take the tour so by the time we returned to the Big Tent, the Feasting had begun! Workhorse once again provided us with a great meal of charcoal grilled Burgers and Hot Dogs with all the fixin's and baked beans, coleslaw and yes, more dessert! Very good stuff.
The evening was topped off by an Ice Cream Social with Chocolate Fudge and Butterscotch syrup, crushed pineapple and four flavors of Ice Cream; all courtesy of Redlands. Thanks Keith and Crew! Wish you could have been here.
All in all, the Workhorse Chassis Motorhome Club Rally was well attended, well represented and well organized. We personally met people there we will keep in touch with and hope to see on the road again. If possible we will do it again, especially if David and Linda are going to be in charge.
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