Community Forums

**JohnRR** · 01-02-2017, 12:50 PM

Have you tried starting it since it was towed? I've towed many vehicles over the past decades for no start conditions (starter) that would start after the tow. If it does I'm not recommending you continue on without the problem being resolved.

Randalpho · 01-02-2017, 03:54 PM

Quote:

Originally Posted by CaptainKohle

Update... waiting at a Ford Dealer after having it towed here only to be turned away. Apparently the service writer who confirmed they could take it was smoking Crack. Now we are waiting for Ford Roadside to find another Ford Store that can actually take it. Awesome.

That just plain sucks!

I worked as a tech at three different Lincoln Mercury dealerships and I would have at least looked at what the problem was even if warranty wouldn't have paid me. That problem is basic 101 even on an RV which technically is just a Ford truck.

Bad customer relations! Not to mention lack of human compassion for someone traveling and being stuck.

marjoa · 01-02-2017, 07:51 PM

Quote:

Originally Posted by Randalpho

That just plain sucks!

I worked as a tech at three different Lincoln Mercury dealerships and I would have at least looked at what the problem was even if warranty wouldn't have paid me. That problem is basic 101 even on an RV which technically is just a Ford truck.

Bad customer relations! Not to mention lack of human compassion for someone traveling and being stuck.

I know right! I've said this same thing many times. Makes me sick. There are so many companies today that do not have a clue nor care when it comes to customer service. I'll bet if you watched local TV there, you'd see ads of this dealership touting it has the best deals in the area and "cares about you". Yeah right. This dealership—which is privately owned—deserved a good, well placed review. People read reviews.

Hey CaptainKohle,
Would you please name this dealership & location so I can put it on my "don't go here list"?

CaptainKohle · 01-03-2017, 06:47 AM

Thank you all very much for your tipswich and advice. It turns out the positive battery cable had been rubbing at a midpoint and nearly wore in half. Replaced the cable and everything is great again.

**JohnRR** · 01-03-2017, 08:34 AM

Thank you for the update they are important for those who may do a search of the subject in the future.

C-Leigh Racing · 01-03-2017, 10:57 AM

Quote:

Originally Posted by CaptainKohle

Thank you all very much for your tipswich and advice. It turns out the positive battery cable had been rubbing at a midpoint and nearly wore in half. Replaced the cable and everything is great again.

Oh my goodness, probably once home from your trip, you need to have that battery checked out, because if that cable was rubbing on metal that was a dead short & could have done damage to the battery.
Neil

**CLIFFTALL** · 01-03-2017, 10:59 AM

Good to hear you're on the way again. Thanks for updating us.

PbdBlue · 01-03-2017, 04:26 PM

Quote:

Originally Posted by CaptainKohle

Thank you all very much for your tipswich and advice. It turns out the positive battery cable had been rubbing at a midpoint and nearly wore in half. Replaced the cable and everything is great again.

Was it rubbing on the frame? Lucky you didn't have a fire!