Originally Posted by gasser 38
If repairing dealer still shows it out then selling dealer did nothing they update every 24 hours, did you contact the selling motorhome dealer They have no access to Ford system
I spoke with selling dealer and they went in the fordwsd.com site and corrected the date. Per Ford customer service, it can take 30 days to 90 days before that system actually updates their database that the dealer doing the repairs can see. That update is actually done by an outside company..
I spoke with another Ford rep today that gave me an address that I can submit the bill to for reimbursement since the correction may not be done before the 3 yr warranty actually expires. I'm going to have the dealer complete the repairs and do that.
Just a lesson for any new RV owners. You can actually check your warranty start date on the Ford owner website if you register the vehicle on it and then select "my warranty". This can help you know if you have the correct date in the system before you need the warranty