Community Forums

Dval · 04-05-2021, 07:45 AM

I contacted fleetwood and the person I spoke to was unaware of the recall and said it doesn't show up on there records. Also said all recalls would be done before I pick up. Doesn't give me a lot of confidence?

WhippetTaxi · 04-05-2021, 09:30 AM

I just ran the VIN on my 2-week old Tiffin 32SA and it is showing an unrepaired recall for the rear axle fluid. Now the challenge will be finding a Ford dealer that can actually work on a heavy duty chassis.

Kluffinator · 04-05-2021, 03:22 PM

So I decided that since the bulletin to the dealers is not yet issued and the dealer are not going to perform any work without it; and since the servicing dealer is 30+ miles away and I don't want to drive the RV knowing that the pumpkin level is low; and after consulting with the dealer to determine that I would not likely be voiding any standing for the warranty/recall if I topped the level off; I've decided to top it of and bought 3 quarts of the specified Motorcraft lubricant. Ouch! $26 a quart. Hopefully 3 quarts will enough.

Shadow5501 · 04-05-2021, 05:03 PM

I bought 4 quarts. Same ouchy price/quart.

Kluffinator · 04-05-2021, 06:10 PM

I figure since the only defect that I actually know for certain at this point was the low level, then by correcting that I can show that I did not continue to operate with a known defect.

Pesky1 · 04-06-2021, 08:17 AM

Please let us know how much it actually took to fill. I may fill mine as well.

Kluffinator · 04-06-2021, 09:31 AM

Mine was 1 1/8" low, measured using a wire bent in an "L" and probing through the fill hole. It took 3 quarts to get the level to the bottom of the hole. I used a gear oil hand pump I picked up at Harbor Freight for $8. Well worth it.

Before I added the new I used a piece of quarter inch vinyl icemaker tubing and drew out an ounce or so to keep as an undiluted sample. Just put in one end and place your thumb over the other end and draw a bit out at a time. I was also able to pick up some of the black sludge at the bottom of the sump that results from the breaking in.

Also look at the magnet on the end of the plug. There may be some sludge there and what you are looking for are any metallic "hairs". if there are then I would clean it off with a tissue and put the tissue in a ziploc bag.

Shadow5501 · 04-07-2021, 03:50 PM

Mine took 3.5 quarts until I had fluid running out the fill hole. So mine was 3.5/16 = 22% low. Not great.

I removed the vent on the top of the passenger side axle and filled from there. There’s plenty of room to invert the quart bottles. Super simple and minimal mess. Add until fluid overflows out the filler plug.

yellow73 · 04-08-2021, 09:15 AM

This was the response I received from Newmar on this subject.
You are not the only one who has asked me this. We have FORD reps come in on the weekends and who are here daily taken care of the recalls here before they leave our facility.
Natalie Miller | Sales Customer Experience Coordinator

aeroquality · 04-08-2021, 06:43 PM

Quote:

Originally Posted by yellow73

This was the response I received from Newmar on this subject.
You are not the only one who has asked me this. We have FORD reps come in on the weekends and who are here daily taken care of the recalls here before they leave our facility.
Natalie Miller | Sales Customer Experience Coordinator

I am in contact with Newmar on this, for a brand new 2021 RV that I just took delivery of. They are saying they have had no knowledge of this recall and that my coach is not showing in their system has having the recall. The NHTSA site does, on the other hand, show my coach is subject to this recall and that it is not satisfied for my unit. Seems a Ford field rep that would work on their units at the factory would record it in the database and also on the system that feeds the NHTSA database.

Shadow5501 · 04-08-2021, 06:51 PM

Quote:

Originally Posted by aeroquality

I am in contact with Newmar on this, for a brand new 2021 RV that I just took delivery of. They are saying they have had no knowledge of this recall and that my coach is not showing in their system has having the recall. The NHTSA site does, on the other hand, show my coach is subject to this recall and that it is not satisfied for my unit. Seems a Ford field rep that would work on their units at the factory would record it in the database and also on the system that feeds the NHTSA database.

Ford announced the recall on March 24th, so there’s a good chance your RV had left the factory before that date. I don’t know whether the responsibility lies with Newmar or Ford to contact you regarding the recall. I think it’s Ford, but I would hope that Newmar follows up as well.

yellow73 · 04-08-2021, 10:56 PM

Quote:

Originally Posted by aeroquality

I am in contact with Newmar on this, for a brand new 2021 RV that I just took delivery of. They are saying they have had no knowledge of this recall and that my coach is not showing in their system has having the recall. The NHTSA site does, on the other hand, show my coach is subject to this recall and that it is not satisfied for my unit. Seems a Ford field rep that would work on their units at the factory would record it in the database and also on the system that feeds the NHTSA database.

Our coach is in the bone yard waiting for the awning I don't think Natalie is liking my questioning of this situation. I know I will not accept this coach till its been cleared of any chance of burning up a bearing and causing us to lose and axle.

Hermes2 · 04-09-2021, 07:38 AM

Great news! ... he said sarcastically. My unit VIN is included in the recall. And I've got a 7,000 mile trip planned for May.

And...in addition to the recall, it needs a couple of relatively minor warranty issues fixed (dash AC and brakes).

Going through the Ford commercial truck site, I called on SEVEN service shop/dealers within a two hour drive of Atlanta.

NONE of them could/would schedule the service for any time in the month of April, 2021.

The responses were either: "We have a month-long back-up for service, call us next month and maybe we can fit you in," or, "We don't service motorhomes anymore."

Is this the new normal? You can't get warranty service -- or maybe any service at all on your F53 -- at a Ford dealer?

What might be my options?

eblues · 04-09-2021, 05:54 PM

I have a 21 Baystar on order that's included in the recall. It's not in production yet so I hope Newmar can get it resolved before it's driven 1600 miles to my dealer. I checked with a local Ford dealership and was told

"Regarding the recall, 21S17 Inadequate Rear Axle Oil Fill Volume, this is an Advance Notice recall. What that means is that Ford has not released the repair procedure. At this time they expect to have that information available by the end of September, 2021."

I'm going to wait & see, hope for the best. If I had the coach now, I'd add the oil myself before driving it without.