Originally Posted by TeJay
Replaced the stock tires with TOYO and like them much better than the stock GY tires. . . . . . . We drove over to Tulsa (100 miles) to Southern Tire Mart. They do nothing but change truck tires as well as RV tires. They had 6 TOYO's that were close to the same month.
We have a STM shop locally but they wouldn't work with me on finding closely made dated tires. I called the Tulsa shop and they had some. The local shop lost my business because they didn't even check with Tulsa and offer to have them shipped here. I also went into the shop and watched the guys work. There were no shop rules telling you to stay out of the shop. Learned a lot about how those tires are changed. Kind of neat!!!!
Just installed the second set of Toyo's on my coach. Way better than the "Badyears" that we started out with. The Toyo's lasted 8 years but due to age it was time to replace. Got a deal on line and had them shipped to Southern Tire Mart in west Atlanta. Bad choice for many reasons.
1. They lost the 6 tire shipment in the store. How do you lose a pallet of 6 MH tires? What was worse I sat there for 6 hours waiting for them to find the tires before they said anything. Along with that they asked me to pay for installation which was already paid for through the on line seller. Left and drove thirty miles back home.
2. I complained to the on line seller who shipped another set. STM called 2 days later and said they had the tires. Great! No, not really. I go in the next day and wait. And wait. And wait. 3 hours after I arrive at the appointed time they finally start on my tire install. Guess what? They found the original shipment.
3. STM did the fronts first. Then had me move the coach forward for the rears. Why didn't they bring the whole coach in and do them all at once? Plus they demanded I leave the garage area and wait in the lobby.
4. After I repositioned the coach for the rears I looked at the front install. They had the valve stems turned inboard. Now, how will one be able to add air if you can't get to the valve stem? Right there I knew this wasn't going to work out well.
5. 3 hours later I'm finally on my way home. Handling was awful and I noticed something but I couldn't put my finger on it. A couple of days later I figured it out. The lugs on the left rear duals were finger tight. Valve stems were turned inboard there too. Air pressure was 115 psi on some, 105 on others.
This was a total botch job. Never again with Southern Tire Mart no matter the location. Tejay, you were fortunate to get the service that you did. It took me a full afternoon to straighten out the botch job STM did. Heed this warning - Stay as far away from Southern Tire Mart as you can.