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03-24-2016, 09:00 AM
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#15
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Senior Member
Join Date: Feb 2014
Location: Idaho
Posts: 106
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FORD's 2014 F-Series Super Duty Class A Motorhome and Commercial Chassis Owner's Manual (PAGE 125):
Every 7,500 miles or 6 months change oil and filter (Page 127...If towing a trailer(car) every 5,000 or 6 months)
Every 15,000 miles or 12 months inspect the transmission fluid, consult dealer for requirements. Further down the page it says change the transmission fluid at 60,000 miles.
Every 15,000 miles.......Inspect steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints. Lubricate if equipped with grease fittings. (mine has grease fitting)
Every 30,000 miles change Air Filter
Every 97,500 miles replace spark plugs.
Every 105,000 miles change engine coolant, and rear axle fluid.
Folks somethings have gotten better with time. Oil, filters and spark plugs are all together different than when we were in high school. I didn't set these standards, I just copied them out of the Ford manual that came with my coach.
I'm going to follow Ford's recommendations, with the money saved I'll take the wife to dinner and buy more fuel.
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03-24-2016, 10:28 AM
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#16
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Senior Member
Join Date: Nov 2005
Posts: 3,968
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Quote:
Originally Posted by SuperGewl
Once a year or 10000 miles, which ever comes first. Spring time is the best time to change it. It's part of the getting ready for the camping season thang.
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Changing the oil and filter every 10,000 miles may work, but it's well beyond the recommended interval of 5,000 miles if towing and 7,500 miles when not towing. By doing this you have chosen to disregard recommendations Ford has provided. You have also opened the door to a possible claim denial from Ford should you have engine an failure.
Ford clearly stipulates that maintenance schedules need to be followed to keep the warranty in force. The engine and transmission are covered for a minimum of 5 years and/or 60,000 miles provided the owner follows the maintenance schedule. Ford does not have a different oil change schedule for synthetic blend and full synthetic oils.
If there is an engine problem the first thing Ford will ask the customer for is proof of maintenance. If you provide information that doesn't support that the schedule has been followed Ford has grounds deny a claim. They don't have to prove the altered schedule caused the problem. All they have to do is point out that the schedule wasn't followed and therefore the customer has chosen to void the warranty. I'm not saying this happens in all cases, but I can tell you that I have seen it happen.
Personally I would follow the manufacturers recommendations. The cost of changing synthetic blend oil and an oil filter will come to about $480.00 over 60,000 miles at Ford dealership prices. Should you be a DIY person the cost is closer to $300.00. Since it takes most of us 5 years or longer to reach that milestone it's cheap insurance should something happen to the engine under the warranty period.
__________________
Hikerdogs
2013 Adventurer 32H
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03-24-2016, 04:49 PM
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#17
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Junior Member
Join Date: Oct 2015
Posts: 3
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I learned the hard way. My RV was in storage for 7 months and didn't realize that I needed to change the oil. I only had 13,000 miles on the engine and I had already changed the oil twice. There were only 2000 miles since my last oil change when my Ford V-10 failed. Ford refused to honor the warranty because I didn't change the oil within 6 months of when it failed. It cost me $13,500 for a new engine. It took 5 weeks to get a new engine because there were 375 people ahead of me waiting for a new engine. The new engine only lasted 35 miles before grinding itself up. I friend of mine who retired from Ford told me that Ford changed their oil change requirements because they were loosing too much money on warranty repairs. CHANGE THE OIL EVERY 6 MONTHS WHETHER YOU USE YOUR RV OR NOT.
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03-24-2016, 08:15 PM
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#18
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Registered User
Triple E Owners Club Ford Super Duty Owner
Join Date: Apr 2013
Posts: 1,745
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Quote:
Originally Posted by Cbialorucki
I learned the hard way. My RV was in storage for 7 months and didn't realize that I needed to change the oil. I only had 13,000 miles on the engine and I had already changed the oil twice. There were only 2000 miles since my last oil change when my Ford V-10 failed. Ford refused to honor the warranty because I didn't change the oil within 6 months of when it failed. It cost me $13,500 for a new engine. It took 5 weeks to get a new engine because there were 375 people ahead of me waiting for a new engine. The new engine only lasted 35 miles before grinding itself up. I friend of mine who retired from Ford told me that Ford changed their oil change requirements because they were loosing too much money on warranty repairs. CHANGE THE OIL EVERY 6 MONTHS WHETHER YOU USE YOUR RV OR NOT.
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What failed in your engine? How do you feel it was related to not changing the oil?
Is there something else?
I believe that you might have been a victim of a Service rep out to make a buck. Was it actually Ford that refused you?
Don't forget your dealer makes more when warranty is denied. They can sound like Ford but they are a long way from Ford customer service.
Did you contact Ford customer service to dispute the dealers refusal to honer your claim?
Just think of the profit on $13500.
Also having a fleet of trucks. Our shop was never refused a warranty claim that was legitimate. Our policy was whatever failed during the warranty period we would claim. Because too often we were unsure of what we were entitled to. We did not win all claims but never had an issue about our service practice's.
Our dealer would handle the claim. But most times we would do the work. Only a couple times did they enter our shop to inspect a failure and all we were required to do was supply the failed parts.
We bought filters and oil in advance and that was always proof enough that the services were complete.
My coach has a chassis service manual in it and it is a complete guide to service the unit. There is no need to have a dealer involved regardless if the unit is under warranty or not. I would do all my own services even if the unit was brand new.
A lot of people are told they have to return to the Dealer for service. If I were ever told this I would run really fast and find a different place t do business.
Now with that said if I am wrong than times have changed and I would welcome enlightenment on this subject.
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03-25-2016, 05:36 AM
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#19
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Junior Member
Join Date: Oct 2015
Posts: 3
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Ford Refused Me
I was towed into a Ford truck dealer. I spoke directly to Ford HQ. I even wrote a letter to Ford's CEO. They all told me the same thing. If you don't change the oil every 6 months or 7500 miles, the warranty is void. They said that condensation could cause the oil to fail when left in storage. Even the dealer told me that Ford has quality problems with that engine. The tech that replaced the engine told me that he believes the tolerances are too tight. Both engines that failed had metal shavings in the oil after they failed. Ford blamed the oil. I even used synthetic oil.
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03-25-2016, 07:30 AM
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#20
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Senior Member
Join Date: Jul 2014
Posts: 35,446
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Quote:
Originally Posted by Cbialorucki
I was towed into a Ford truck dealer. I spoke directly to Ford HQ. I even wrote a letter to Ford's CEO. They all told me the same thing. If you don't change the oil every 6 months or 7500 miles, the warranty is void. They said that condensation could cause the oil to fail when left in storage. Even the dealer told me that Ford has quality problems with that engine. The tech that replaced the engine told me that he believes the tolerances are too tight. Both engines that failed had metal shavings in the oil after they failed. Ford blamed the oil. I even used synthetic oil.
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What brand and weight of synthetic oil did you use ?
What year V 10 ?
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03-25-2016, 09:38 AM
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#21
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Junior Member
Join Date: Jan 2016
Posts: 25
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Ford is using the oil change as an excuse not to warranty, did the older oil really destroy the engine?
__________________
2014 Forrest River Georgetown XL 378TS
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03-25-2016, 11:59 AM
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#22
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Registered User
Triple E Owners Club Ford Super Duty Owner
Join Date: Apr 2013
Posts: 1,745
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So if I leave my unit in storage for a year. To get this straight.
I have to take it out of storage and change the oil in order to get warranty?
Than put it back in storage?
Sorry I think you got sold a bill of goods!
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03-25-2016, 12:25 PM
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#23
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Senior Member
Thor Owners Club Ford Super Duty Owner
Join Date: Mar 2013
Posts: 181
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It's silly not change the oil every 5000 miles. It's easy on the f53. I pay about $23 for 5 quart jugs of castrol full synthetic at Walmart and order WIX oil filters a few at a time on the internet. Ordering few at a time means free shipping. It's the best insurance you can get for that expensive engine.
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03-25-2016, 01:04 PM
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#24
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Senior Member
Join Date: Nov 2005
Posts: 3,968
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Quote:
Originally Posted by narampa
So if I leave my unit in storage for a year. To get this straight.
I have to take it out of storage and change the oil in order to get warranty?
Than put it back in storage?
Sorry I think you got sold a bill of goods!
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I have t agree the situation is far from normal. Having worked at a Ford dealership I can say I was never aware of a legitimate claim being denied. Both the dealership and the company went out of their way to accommodate customers.
I can however say there were instances where claims were determined to be misuse and abuse. In those cases claims were denied. There were times when vehicles were brought in with blown engines that had absolutely no maintenance records. When the valve covers were opened or the pan was removed they were filled with sludge. There were times when trucks came in with bent frames, bent shocks, bent wheels and even a bent driveshaft. All the while the customer is telling me it was only driven to church on Sunday by his 80 year old grandmother. That may have been the case, but granny must have been taking the cross country route to church.
It's not unusual for trucks to sit long periods in storage. Over the years Ford has even released TSB's outlining the proper procedures to be taken when placing vehicles in long term storage. Even the F53 owners manual outlines how to prepare the chassis for storage periods in excess of 60 days.
This procedure includes running the engine up to normal operating temperature every 15 days. Following the recommendations the engine would be run approximately 4 hours in a 6 month period. This is hardly enough time to require an oil change.
As a point of reference Ford recommends changing oil at 5,000 miles when towing and 7,500 miles when not towing. The number of hours on the engine are figured at approximately 33 mph. Driving the vehicle for 5,000 miles requires approximately 151 hours of engine runtime. Driving the vehicle for 7,500 miles requires approximately 227 hours of engine runtime. Conversely running the engine for 4 hours while in storage is the equivalent of driving 132 miles. I can't believe Ford would require the oil to be changed in a 6 month period with only 4 hours or 132 miles of runtime on the engine.
__________________
Hikerdogs
2013 Adventurer 32H
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03-26-2016, 09:15 AM
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#25
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Junior Member
Join Date: Oct 2015
Posts: 3
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Newer engine failed
My RV (Ford V-10) engine was manufactured in 2012. For those of you who store your RV for long periods of time, Ford does require you to change the oil every 6 months whether you use it or not. If you don't want to do that, I suggest that you change the oil after you take it out of storage. That way they can't blame it on condensation. Ford did not test the oil as they are required to do. They just used it as an excuse.
I consulted 3 attorneys and they all said the same thing. "If you do not follow the maintenance manual, Ford does not have to honor the warranty." So you are screwed if your engine fails.
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03-27-2016, 09:34 AM
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#26
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Senior Member
Join Date: May 2013
Posts: 745
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Quote:
Originally Posted by Cbialorucki
My RV (Ford V-10) engine was manufactured in 2012. For those of you who store your RV for long periods of time, Ford does require you to change the oil every 6 months whether you use it or not. If you don't want to do that, I suggest that you change the oil after you take it out of storage. That way they can't blame it on condensation. Ford did not test the oil as they are required to do. They just used it as an excuse.
I consulted 3 attorneys and they all said the same thing. "If you do not follow the maintenance manual, Ford does not have to honor the warranty." So you are screwed if your engine fails.
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I find it easier just to change the oil per Ford's schedule, I use Motorcraft oil and filter even though my coach is no longer under warranty. I think the Ford engineers had reasons for service intervals and oil/filter recommendations.
__________________
2019 Tiffin Allegro RED 37 PA
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04-20-2016, 05:15 PM
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#27
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Senior Member
Ford Super Duty Owner
Join Date: Mar 2016
Location: Illinos
Posts: 337
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I have always used my brand of oil and good filters.. Not sure of Ford's interval but mine is 4000 miles
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06-18-2020, 10:40 AM
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#28
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Member
Triple E Owners Club
Join Date: Apr 2012
Location: Corrales, NM
Posts: 64
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I just checked the manual for the 2018 E450. There is no mention of needing an oil change after 6 months of storage. What am I missing?
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