Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
RV Trip Planning Discussions

Go Back   iRV2 Forums > THE CHASSIS CLUB FORUMS > Spartan Motorhome Chassis Forum
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 01-21-2010, 04:48 PM   #1
Senior Member
Iron Man's Avatar
Newmar Owners Club
Join Date: Jul 2006
Posts: 1,082
Spartan Service Center

I had to have some Cummins warranty work and Spartan chassis warranty work done. I was going to be in Mobile, Al so I called Cummins Midsouth and was setting up an appointment. The chassis issue was a front wheel seal. The lady informed me they could not do the work because they lacked the proper tools. I asked if the were a Spartan Service Center and she said yes but they don't do much chassis work. I called Spartan and asked what the qualifications were for a service center and was told you have to have 3 techs attend a week’s worth of classes in Michigan. I was a little surprised that a service center could not do what I considered a minor issue.
John, Pam, and Aria
NKK 16073L
2015 London Aire
2015 GMC Seirra
Iron Man is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free! RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 01-21-2010, 05:23 PM   #2
Senior Member
AFChap's Avatar
Winnebago Owners Club
Spartan Chassis
Join Date: Aug 2002
Location: ...hopefully on the road!
Posts: 5,222
Yep, surprising. I think I would be talking to Spartan for their recommendatons.
Paul (KE5LXU) ...was fulltimin', now parttimin'
2003 Winnebago Ultimate Advantage 40e
towing 2017 Jeep Grand Cherokee Limited
AFChap is offline   Reply With Quote
Old 01-21-2010, 09:11 PM   #3
Senior Member
Ann n Gene's Avatar
Join Date: Apr 2004
Location: Stillwater, Ok
Posts: 4,806
Suprising yes, but not so hard to believe. When they did my tag axle bearings it was the service centers first bearing job and they had to buy some very expensive specialized tools to do the job (over $1000) they said and a center that does almost no chasis work would likely balk at the expense. Not sure what Spartan would say about it but doubt they would be thrilled to say the least. just my experience. Gene
2020 New Aire 3543
2018 Lincoln MKX
Ann n Gene is offline   Reply With Quote
Old 02-01-2010, 03:25 PM   #4
Senior Member
TW's Avatar
Newmar Owners Club
Ford Super Duty Owner
Join Date: Sep 2008
Posts: 1,003
Question Service Centre in Canada

Last year I send an e-mail to Spartan and asked where I could find find a SC here in Canada.... I got no STRAIGHT answer.... and a fairly nasty one that was...., it sure was not a friendly one.
Right now I'm not looking for a Motorhome on a Spartan chassis, but at the time I did!

TW is offline   Reply With Quote
Old 02-04-2010, 09:48 AM   #5
Junior Member
shonrt1's Avatar
National RV Owners Club
Join Date: Jan 2010
Location: Mt. Carmel, IL
Posts: 12
I just posted in this in the National Owners forum, but it fits here too. I recently purchased a National Caribbean. The cruise control is not working. I took it to a Cummins/Spartan service center, assuming they would know how to fix it. They called this morning telling me they have spent the last 3 1/2 hours tracing the wiring trying to find the problem. They also told me they did not have a schematic from Spartan and did not know if they would get it. Now they want to know what I want them to do, keep looking or stop. I just want it fixed!

Look, I'm no expert in wiring an RV chassis. I'm sure it is a very complicated scheme and beyond my limited mechanical expertise. But, if you know where the control unit is, where the power comes from, where the fuse block is, etc., how hard can it be to just re-wire the thing instead of trying to trace down the existing wiring? They want to know what I want them to do? How am I supposed to answer that question? I'm into this deal for $200 and all I have for that is $200 less in my account than I did yesterday. It's pretty frustrating when you take the time to go to an authorized service center and are willing to pay to have something fixed and all they can do is tell you they don't know what to do. Suggestions??
shonrt1 is offline   Reply With Quote

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
List for WH Service Center - Pre-Grand Canyon Trip GerryB54 Workhorse and Chevrolet Chassis Motorhome Forum 26 08-10-2009 02:57 PM
Good Spartan Service GaryKD Spartan Motorhome Chassis Forum 15 12-13-2008 10:50 AM
Harrisburg Service Center BigSkyBob Monaco Owner's Forum 4 06-30-2008 06:06 AM
Need info on a Nashville, TN service center Mr_Bill Winnebago Industries Owner's Forum 3 06-04-2008 04:58 AM
Spartan Customer service WOW! Tireman Class A Motorhome Discussions 4 03-05-2008 09:08 AM

» Featured Campgrounds

Reviews provided by

All times are GMT -6. The time now is 01:00 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2023, vBulletin Solutions, Inc.