Originally Posted by RonK
Slightly different experience, so far. Had an appointment for 7 am this morning. 11:30 and still sitting in the lot waiting for someone to come out to get the MH. I hope the service goes better than the missed appointment time....
I am assuming you have gone to the office and they have provided you with some kind of update on backlog. Did they give you an ETA for a tech to be there?
I've been there twice and I had a similar situation this year on the first day. Now, to be totally fair I was a week late from my original appointment because of an unplanned hospital stay in KY but they worked hard to get me in. That being said, once they got me started, there was no stopping them except for getting parts. Each following day they were there bright and early.
What happens is that previous customer's coaches took longer than expected. That can be caused by parts delays or additional work added to the order. They will try very hard to get first in to be first out. New appointments can slide because of this but from my chats with other customers I haven't heard of anyone experiencing more than a day's delay. In my case, like I hope yours goes/went, we were a few hours into the day. Considering the delayed arrival, I'm good with that.