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04-16-2013, 12:26 PM
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#1
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Senior Member
Join Date: Jan 2012
Location: Janesville, wi
Posts: 642
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Axle hits water tank 2010 Surveyor
I just bought a 2010 Surveyor. Wonderful unit. BUT, Forest River says "too bad", when I asked what they can do about the water tank making contact with the axle. They said I filled it too full, and "stretched the tank". Now that the bottom "bows:, there is nothing they can do about it. How can one "overfill" a tank. It can only hold what the capacity is, and any more then that would spill to the ground?? If the tank "bows", thats a structural problem, and Forest River should have tested this before they designed the tank to be installed above the axle.. Has anyone else had this problem, and what was the remedy.??
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04-16-2013, 12:43 PM
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#2
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Senior Member
Join Date: Jan 2011
Location: Pensacola, FL
Posts: 2,457
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Ah, it's amazing how creative companies can get in order to escape responsibility for poor products.
Possibly you can bolster up the tank with metal straps, such as the way many auto gas tanks are supported. An auto or marine tank specialist may be able to help.
Good luck.
__________________
2008 Itasca 37H
2011 & 2012 Len & Pat's "One lap of America"
27K miles & 41 states in 13 months
 Yellowstone Lake 6-1-2012
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04-16-2013, 12:49 PM
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#3
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Senior Member
Join Date: Nov 2012
Location: bis. nd
Posts: 1,124
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i would try to put a piece of plywood under it and then 3 straps...jeff
__________________
2007 Alfa Gold!! model 1008. 400hp Freightliner, IFS!!
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04-16-2013, 06:52 PM
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#4
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Moderator Emeritus
Ford Super Duty Owner
Join Date: Aug 2000
Location: Bryan, TX when not traveling.
Posts: 22,429
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That manufacturers response has to just about pegged out the BS meter.
Ken
__________________
Amateur Radio Operator (KE5DFR)|Full-Time! - 2012 6.7L Ford Crew Cab Dually -2013 HitchHiker Champagne 38RLRSB - Currently FOR SALE Travel with one Standard Schnauzer and one small Timneh African Gray Parrot, retired mechanical engineer
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04-16-2013, 08:20 PM
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#5
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Senior Member
Monaco Owners Club
Join Date: Jan 2012
Location: Durant, Ok
Posts: 400
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I have run 1/8 X 1 1/2 x 1 1/2 steel angle iron across the middle of the tank and fastened the angle iron to the frame on each side. You may need to run two across if the axle is still hitting the tank.
There is no doubt the dealer is talking out of his "black water" clean-out. Plastic tanks always sag if not supported when installed. 
Good luck.
Keith
__________________
2007 40ft Phaeton, Cat 350 hp
Dingy - 2021 Gladiator Rubicon
Keith & Shirley,Durant, OK
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04-16-2013, 08:32 PM
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#6
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Senior Member
Join Date: Dec 2011
Posts: 1,910
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Quote:
Originally Posted by Tom3205
I just bought a 2010 Surveyor. Wonderful unit. BUT, Forest River says "too bad", when I asked what they can do about the water tank making contact with the axle. They said I filled it too full, and "stretched the tank".
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That is totally absurd!!! How can you overfill a tank? That makes no sense. It sounds like male bovine excreta to me. 
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Now that the bottom "bows:, there is nothing they can do about it. How can one "overfill" a tank. It can only hold what the capacity is, and any more then that would spill to the ground?? If the tank "bows", thats a structural problem, and Forest River should have tested this before they designed the tank to be installed above the axle.. Has anyone else had this problem, and what was the remedy.??
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Good grief! Did the axle crack or break the tank?
__________________
Retired. RVing with one husband and five cats. 
1999 32' Fleetwood Southwind Class-A. Ford V10.
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04-16-2013, 08:50 PM
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#7
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Senior Member
Join Date: Sep 2002
Location: Kingston, Wa. USA
Posts: 1,221
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Send a link to this thread to Forest River advising them of the great publicity they are getting. You could also point out that this forum has thousands of members.
__________________
Cliff
'01 3500 Ram QC HO 6sp. BD Exhaust Brake
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04-16-2013, 09:05 PM
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#8
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Registered User
Fleetwood Owners Club iRV2 No Limits Club
Join Date: Sep 2007
Location: REGINA
Posts: 623
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Quote:
Originally Posted by Tom3205
I just bought a 2010 Surveyor. Wonderful unit. BUT, Forest River says "too bad", when I asked what they can do about the water tank making contact with the axle. They said I filled it too full, and "stretched the tank". Now that the bottom "bows:, there is nothing they can do about it. How can one "overfill" a tank. It can only hold what the capacity is, and any more then that would spill to the ground?? If the tank "bows", thats a structural problem, and Forest River should have tested this before they designed the tank to be installed above the axle.. Has anyone else had this problem, and what was the remedy.??
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A 2010..............I think they should honor and fix your problem.
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04-17-2013, 11:07 AM
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#9
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Senior Member
Join Date: Jan 2012
Location: Janesville, wi
Posts: 642
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To reply to your replies. No, thet ank did not crack. It has a long black mark, paint from the axle. The tank was empty as I traveled through Arkansas on I55. Worst road I ever traveled. Truck & trailer pitched like crazy for wat too many miles, even at the minimum speed of 45. Arkansas should be ashamed. Just think if there was a full tank !!!
Yes, I did send the messages to Forest River, and received a quick response, that they will look into it.
Thanks for the replies.
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04-17-2013, 12:21 PM
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#10
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Senior Member
Join Date: Feb 2012
Location: Lake County, IL
Posts: 1,584
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You might also want to post on the Forest River forum.
Forest River Forums - Forest River Owners Community
Joel
__________________
Retired electronics engineer. Avid paddler & birder.
2011 Silverado 2500HD, diesel, 4x4,crew cab, 8' bed
Palomino Puma 253FBS (27' 5er) & '94 19' Class B
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04-29-2013, 01:13 PM
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#11
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Senior Member
Join Date: Jan 2012
Location: Janesville, wi
Posts: 642
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Axle hits water tank '10 Surveyor
A few weeks ago I posted about the axle hitting the fresh water tank on my 2010 surveyor. Forest River has been working with me and my Dealer and I am quite pleased with their concerns. Forest River assures me all will be fixed in time for our May camp-out on May 16th.. That's "customer service" at it's best !!!
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04-29-2013, 01:19 PM
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#12
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Registered User
Fleetwood Owners Club iRV2 No Limits Club
Join Date: Sep 2007
Location: REGINA
Posts: 623
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That's great............They should stand behind it being so new of a unit like I said before.
Why didn't you post this follow-up in your original thread posting?
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