New Sunseeker will not accept AC Power

[Barryc737]

Trying to help a friend out who is on his first trip with a new 2021 Sunseeker 2350le. On delivery, the sales people had the generator running to demo everything, but he never tried plugging it into any AC outlet.
Is there a breaker, salesman switch or something he needs to something he needs to find to get AC power to his rig? Thanks!

[Podivin]

I suppose it's possible that he doesn't have an automatic transfer switch, and the if h follows the shore power cord into the RV he'll find a place where a cord needs to be plugged in to a different outlet.
It's either that or the transfer switch is defective.

[Barryc737]

Now he says he can't power anything from the generator either. He found a 30A breaker but it's not tripped. Sure seems like a very simple issue, but he's followed instructions from the dealer and still no luck. I hear you about the transfer switch being the issue. Would entertain any other ideas....

[Barryc737]

Problem solved. Super simple....GFCI was tripped...reset...powered up everything except for the microwave....sure enough, the microwave hadn't been plugged in. Brand new. Oh well.....