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06-11-2022, 10:21 AM
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#43
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Junior Member
Join Date: Jun 2022
Posts: 4
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Thanks for the quick reply (on a Saturday!). I will pm you.
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06-14-2022, 08:12 AM
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#44
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Junior Member
Join Date: Jun 2022
Posts: 4
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DocJ - were you able to review my pm and wifiranger ticket? thanks in advance
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06-14-2022, 11:46 AM
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#45
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Senior Member
Official iRV2 Sponsor
Join Date: May 2011
Posts: 8,305
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Quote:
Originally Posted by bierdude
DocJ - were you able to review my pm and wifiranger ticket? thanks in advance
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I checked on it, and you've already received an email from one of our senior people and have responded to it.
__________________
Joel (AKA docj)--
RV Technology Specialist
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06-19-2022, 11:23 AM
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#46
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Member
Monaco Owners Club
Join Date: Nov 2021
Posts: 83
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So I did a test with mine in the driveway, just using WiFi and not cellular. If my phone is connected to my house WiFi router, blazing speeds.
When I connect my Osprey to my house WiFi, then my phone to my Osprey WiFi, WAY WAY slower speeds, which is perplexing and disappointing. I could understand slightly slower speeds, but that seems really odd that even connected to my house high speed WiFi the connection to the Osprey WiFi is that much slower?
Seems like a firmware fix is in order...
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06-19-2022, 04:36 PM
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#47
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Senior Member
Official iRV2 Sponsor
Join Date: May 2011
Posts: 8,305
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Quote:
Originally Posted by jmfixitman
So I did a test with mine in the driveway, just using WiFi and not cellular. If my phone is connected to my house WiFi router, blazing speeds.
When I connect my Osprey to my house WiFi, then my phone to my Osprey WiFi, WAY WAY slower speeds, which is perplexing and disappointing. I could understand slightly slower speeds, but that seems really odd that even connected to my house high speed WiFi the connection to the Osprey WiFi is that much slower?
Seems like a firmware fix is in order... Attachment 368688Attachment 368689
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The first question is whether you are using any features such as SafeSurf or MultiWAN?
If you aren't using those, then the next thing is to go to the Setup page of the control panel and disable Control Panel Redirect. That's a helpful feature for new users, but at present it does slow things down a bit.
If none of these help, then please open a trouble ticket by sending an email to support@wifiranger.com. Include the 6-digit ID of your Osprey.
__________________
Joel (AKA docj)--
RV Technology Specialist
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06-20-2022, 10:01 AM
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#48
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Member
Monaco Owners Club
Join Date: Nov 2021
Posts: 83
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Quote:
Originally Posted by docj
The first question is whether you are using any features such as SafeSurf or MultiWAN?
If you aren't using those, then the next thing is to go to the Setup page of the control panel and disable Control Panel Redirect. That's a helpful feature for new users, but at present it does slow things down a bit.
If none of these help, then please open a trouble ticket by sending an email to support@wifiranger.com. Include the 6-digit ID of your Osprey.
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I couldn't find a setting called safe surf, but multi wan was off. I did disable control panel redirect and that seemed to have sped it up a little bit ...
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06-20-2022, 12:17 PM
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#49
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Junior Member
Join Date: Feb 2022
Posts: 7
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Wi-Fi Ranger
Hi all! Anyone know how to get the Ranger to recognize a Verizon iPhone 12 hotspot? Already pay for unlimited data, seems like I should be able to use it with the Ranger. Thanks in advance!
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06-20-2022, 02:38 PM
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#50
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Senior Member
Official iRV2 Sponsor
Join Date: May 2011
Posts: 8,305
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Quote:
Originally Posted by MikeNautica
Hi all! Anyone know how to get the Ranger to recognize a Verizon iPhone 12 hotspot? Already pay for unlimited data, seems like I should be able to use it with the Ranger. Thanks in advance!
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Getting non-Apple devices to connect to Apple-device hotspots can be a little tricky. What happens is that the Apple device will go into a sort of sleep state during which it is only visible to other Apple devices.
Here's an easy way make it visible to other devices:
1. Turn off the iPhone hotspot
2. Disable the main iPhone WiFi switch
3. Wait 30 seconds
4. Re-enable the WiFi switch
5. Enable the hotspot and see if you can connect the Ranger now
If this doesn't work, reboot the phone and try again.
__________________
Joel (AKA docj)--
RV Technology Specialist
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06-20-2022, 06:35 PM
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#51
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Junior Member
Join Date: Jun 2022
Posts: 4
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jmfixitman - the SafeSurf enable/disable setting is at the bottom of the Main Tab of the Control Panel. At least for my Osprey it is.
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06-21-2022, 08:03 AM
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#52
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Senior Member
Official iRV2 Sponsor
Join Date: May 2011
Posts: 8,305
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Quote:
Originally Posted by bierdude
jmfixitman - the SafeSurf enable/disable setting is at the bottom of the Main Tab of the Control Panel. At least for my Osprey it is.
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Right, that's the only place where the SafeSurf switch can be found.
__________________
Joel (AKA docj)--
RV Technology Specialist
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06-21-2022, 08:09 AM
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#53
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Senior Member
Official iRV2 Sponsor
Join Date: May 2011
Posts: 8,305
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Quote:
Originally Posted by jmfixitman
I couldn't find a setting called safe surf, but multi wan was off. I did disable control panel redirect and that seemed to have sped it up a little bit ... Attachment 368799
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In my previous post I didn't think to ask if the Osprey is connecting to your WiFi using the 5 GHz radio or the 2 GHz? And which band are you using when your laptop or phone is connecting to the Osprey. The 5 GHz band will almost always provide faster results than the 2 GHz WiFi.
__________________
Joel (AKA docj)--
RV Technology Specialist
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06-22-2022, 11:52 AM
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#54
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Member
Monaco Owners Club
Join Date: Nov 2021
Posts: 83
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Thanks guys, yes safe search was off on the main page!
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06-22-2022, 07:22 PM
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#55
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Senior Member
Official iRV2 Sponsor
Join Date: May 2011
Posts: 8,305
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Quote:
Originally Posted by jmfixitman
Thanks guys, yes safe search was off on the main page!
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WiFiRanger is just about ready to release a new firmware update that has a number of performance improvements. Keep an eye on the Check for Updates link in the upper right corner of the control panel. I bet that by next week it will read Update Firmware
__________________
Joel (AKA docj)--
RV Technology Specialist
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08-17-2022, 03:57 PM
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#56
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Senior Member
Outdoors RV Owners Club
Join Date: Oct 2017
Location: Lewiston, Idaho
Posts: 135
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Any news on performance recently? I'm considering a Cat-12 for my rig with air 360+
__________________
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2013 Wind River 250 RLSW --Sold
2021 2022 Black Stone 280 KVS - T
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