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Old 12-11-2016, 09:31 AM   #1
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1st over 10 year old rejection yesterday

Went to a local RV dealer yesterday ti inquire about having some sliding trays installed in our basement. Service man said their shop won't work in coaches over 10 years old
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Old 12-11-2016, 09:40 AM   #2
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Quote:
Originally Posted by Rickndebw View Post
Went to a local RV dealer yesterday ti inquire about having some sliding trays installed in our basement. Service man said their shop won't work in coaches over 10 years old
Wow....how nice to have so much business you can turn down paying customers. They better hope it never lets up.
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Old 12-11-2016, 09:50 AM   #3
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Not the first time I've heard this.....the reason they say is parts availability. My opinion is they aren't too knowledgeable about how to go about repairs. The other possibility is suppliers. There has been a major uproar in this area over the past couple of years. It's down to only 2 or 3 major suppliers now- the most well known is NTP Stag (Coast). Maybe someone else has some more insight....
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Old 12-11-2016, 09:50 AM   #4
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Their shop, their rules. Post the shops name so others can decide if they want to patronize this business.
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Old 12-11-2016, 09:52 AM   #5
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I agree.
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Originally Posted by twojayhawks View Post
Wow....how nice to have so much business you can turn down paying customers. They better hope it never lets up.
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Old 12-11-2016, 10:02 AM   #6
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Might get oil drops on there precious floor.
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Old 12-11-2016, 10:09 AM   #7
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could be they get more complaints/ problems from those owners. i see this a lot in airplane owners and car owners. " its an old thing so why should it cost so much " they don't understand labor cost is the same and a lot of parts are sometimes more expensive. they're just avoiding those problems. as was said, " their shop their rules ".
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Old 12-11-2016, 10:12 AM   #8
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Wow, I knew of the ten year rule for some rv parks, and we had to send pics to one to get a waiver. But I never knew there were centers that would not work work on an older unit. Please share the name and location so people can use or avoid as they see fit.

BTW, does that dealer sell used rigs, especially ones that are 7or 8 or more years old? Imagine buying an 8 year old unit from that dealer and being denied service two years later. Two years pass really quickly for me.
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Old 12-11-2016, 10:23 AM   #9
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I can almost understand the 10 year old part excuse but come on this is about installing slide trays. Pretty straight forward simple job.
Do you have a mobile tech in your area? See what they would charge and order them yourself and save some money.
Heck if your in a campground there will be all kinds of help to do it yourself.

good luck

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Old 12-11-2016, 10:23 AM   #10
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Quote:
Originally Posted by twojayhawks View Post
Wow....how nice to have so much business you can turn down paying customers. They better hope it never lets up.
Exactly...
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Old 12-11-2016, 10:25 AM   #11
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And for sliding tray install. Not like proprietary parts would be needed. Wow.
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Old 12-11-2016, 11:43 AM   #12
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My local dealer was pleased to take my money to buy and have a new Onan generator installed in our motorhome when it was 15 years old.

Who is your local dealer, and where is it located?

Quote:
Originally Posted by Rickndebw View Post
Went to a local RV dealer yesterday ti inquire about having some sliding trays installed in our basement. Service man said their shop won't work in coaches over 10 years old
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Old 12-11-2016, 11:52 AM   #13
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Never expected that one!
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Old 12-11-2016, 03:30 PM   #14
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Most guys that are swamped with work just double or triple their normal quote and see what falls into their pocket.
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