Community Forums

clubrally · 10-25-2014, 03:29 PM

We bought a new Itasca SunCrusier 35P in March 2014 from La Masa in Fort Meters, Fl. Drove it home to Washington and arrived with 37 major problems, Driver side slide would not retract fully, all bin on driver side fill with water in the rain, tv airbed, shower leaks, on and on. Camping World Portland Or spent one month working on it and then we left for a 4.5 month camp host job. Still had slide problems shower leaks, tv, converter, and only 32 problems on return. Camping World now has had 2 more trys to stop water . Got it back today and after a 35 mile drive in the rain bins have more water leaking in bins. also havenew toilet, radio, hdmi converter on order, and a bill to adjust the doors on the bins, not warrany it is a ajustment. Has any one with this modle had this kind of problems?

Lew

TomandGloria · 10-25-2014, 03:58 PM

I am sorry to hear about all your problems. I don't understand a charge for adjusting doors that allow water to leak into your bays. That sounds like a manufacturer responsibility, since they were/are not adjusted properly. Have you phoned Winnebago about this?

motraveler · 10-26-2014, 07:49 AM

Quote:

Originally Posted by clubrally

We bought a new Itasca SunCrusier 35P in March 2014 from La Masa in Fort Meters, Fl. Drove it home to Washington and arrived with 37 major problems, Driver side slide would not retract fully, all bin on driver side fill with water in the rain, tv airbed, shower leaks, on and on. Camping World Portland Or spent one month working on it and then we left for a 4.5 month camp host job. Still had slide problems shower leaks, tv, converter, and only 32 problems on return. Camping World now has had 2 more trys to stop water . Got it back today and after a 35 mile drive in the rain bins have more water leaking in bins. also havenew toilet, radio, hdmi converter on order, and a bill to adjust the doors on the bins, not warrany it is a ajustment. Has any one with this modle had this kind of problems?

Lew

Sorry for your problems--we have the same model year 2012 with no issues. I support the idea of calling Winnegabo. I have contacted them with questions and they have always answered promptly. Hope they are helpful.

Tom-NC · 10-26-2014, 05:45 PM

I have a 2014 Winnebago Adventure 35P and don't have those problems.

My suggestion would be to get a hold of Winnebago with your list of original problems plus copies of the work that was done and ask that their rep in your area get together with you and CW and fix everything before you move it again.

Good Luck.

mysuncruiser · 03-07-2015, 03:11 PM

I have a few problems with my Suncruiser too!

I have a new 2013 Itasca Suncruiser that has a problem with the largest slide on the Drivers side. I have talked to their tech dept. before but the same problem keeps occurring where the slide sticks out 1 t0 2 inches in the rear, every time I bring the slide in, to drive to move the rig. The front and rear electric slide motors will not synch, evidently, and I am afraid to drive this rig with the rear, bottom of the slide sticking out those 1 to 2 inches. I have tried to synch the motors various ways by bumping them in and out a few times while extended out, and also extending them in and out 7 inches, but nothing seems to work. This has occurred since I purchased it new in 2013. Every once in awhile the slide operates properly.

It has generally been a good rig, but then again, it only has 6000 miles on it.

Any suggestions?
Tom

Tom-NC · 03-07-2015, 07:27 PM

mysuncruiser,

Which tech did you talk to? I hope it was from swintek as that is their slideout and they should be able to help you. I had a problem with my bedroom slideout not closing all the way and it was hitting something which I found and haven't had a problem since.

I hope you get it repaired and I'm sure Schwintek and Wbgo will help you for sure, they are good people.

rjsupersonic · 03-08-2015, 10:23 AM

I have talked to several people that have the Schwintek slides they seem to be a major problem and the main reason I would not buy a coach with that product.
I had a guy with a 2014 adventurer next to me they could not get the slides in and the local RV tech could offer no help.

Tom-NC · 03-08-2015, 12:06 PM

What was the reason they couldn't get it in? Were they running the engine as it says to do in the manual? Have they made sure they were level before the let the slide out? Did they just get a local tech or call Schwintek or Winnebgao.

I wouldn't not buy a coach because one or two people have problems with the slides. It may just be the people that use them. That's like not buying a Rv because it is the wrong color.

There are a lot of places people can get help for a problem like maybe taking it back to the factory or to a qualified repair dealer.

rjsupersonic · 03-09-2015, 11:27 AM

Yes he followed all the directions, the slide was out of alignment. I
believe most of he problems I have heard/read about concern the large full
wall slide. That is a very heavy slide, that is why Schwintec started with
2 rails now they have 3 at least. Not a very robust system compared to the
older systems. All you have to do is take a close look at the small motors
and flimsy hardware. I don't think they will hold up over time especially for full timers.

DD788Snipe · 03-09-2015, 01:51 PM

Call Winnebago and be the squeaky wheel. That is what it takes. Be relentless. But just remember you both are at the mercy of a dealership/service center and their techs competence. Unless you can return to the factory.