2015 challenger 37GT

[hurricane31d]

Been doing a lot of looking , Thinking of buying a new challanger 37 gt love this floor plan am concerned about Thors negative feed back I currently own 2006 hurricane by Thor been very happy what your opinion ?

[ctpres]

On our second new (Damon then Thor) coach. I think a number of problems reported are caused by dealer and to a lesser extent during transport. Often a problem looks like mfg. but really caused outside of the factory but the mfg. gets blame. Our local dealer admitted to robing parts from new inventory just to make a customer happy. Translation - get coach delivered and into warranty pool. I doubt the Thor final check list would allow a product to leave without the itemized list of items and serial numbers. Ours was missing and so far dealer has refused to supply it, Why - I think they swapped stuff from ours to make another sale. I have pretty much looked into every nook and enclosed space and have found only a few "mfg" items. Air gap floor to wall in cabinet, 1/2" by 4" void in fire wall, fireplace plugged into inverter instead of dedicated circuit, poor duct installation in heater compartment, numerous staples not fully seated and one drawer rail mount sloppy and loose. In all I think Thor did a good job-

Dealer caused hard to prove but I am pretty sure: Main slide not fully/properly opening, slide trim loose and looks like crap in some places, grease on both ends of slide, both light fixtures in slide wired to one switch, dented microwave/convection, evidence that that wrong product or improperly applied causing rubber seals to basically melt and stick to compartment doors, leaking water pump, missing DVD controller, missing one bottle of touch-up paint and frig enclosure trim damaged.

Choose the dealer with the same care you use in selecting the RV.

[bdickson]

We have a 2013 37GT and overall we're very happy with it. The only major problem we had was the windshield popping out of the seal. It turned out that the windshield was not the factory original. It was probably damaged and replaced during delivery, and whoever replaced it reused the old seal and generally did a sloppy job. That is not something that Thor had any control over.

What I would say to any new owner is to do a very thorough PDI walkthrough to get problems/missing items identified and fixed before you drive it off the lot. A good dealer should allow you to stay overnight for at least one night. We bought ours from MHSRV.COM in Alvarado Texas. They have a covered delivery bay with 24 full hookup spaces. We ended up staying 4 nights while they fixed some minor issues. I'd also recommend that you schedule a visit to Thor Service in Elkhart IN before the 12 month warranty is up. They will take care of any problems that you have found, and usually find and fix things you didn't even know about.