Got delayed in getting up to check out the breakers. THey are all 20 amp. so from all your comments I guess I have heat pumps, but am still curious how the heat strips work within.
Now onto the AH problem. Fired it up and while waiting for it to get up to speed was able to get the cover partially off. I think the wall in the adjoining compartment will come out allowing access. Thumped on all the valves and still nothing. Next step figure out how to get the cover completely off and then call AH tech support.