I would first check the electrical connections to make sure you are getting good voltage to the motor.
My Carefree awning was doing the same thing and I redid the plug connector and that solved the problem, that was ~6 years ago.
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Jim J
2002 Monaco Windsor 38 PKD Cummins ISC 350 8.3L
2005 Jeep Grand Cherokee w/5.7 Hemi
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