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Old 09-15-2017, 08:20 PM   #1
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Awning will not retract.

Our carefree awning on our 2016 is extended and will not retract. Checked fuse. It is good. Any ideas?
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Old 09-15-2017, 08:38 PM   #2
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hit the retract button and listen if you hear a little click.It is not very loud. If so motor has power. We have had that issue. Keep on playing with the button and hope it starts. If not, prod it by simulating wind load and sometimes the auto retract will kick in. The issue if it is like ours was a weak motor that can't get started. They replaced ours. If nothing works google your model and get the instructions. It can be manually taken in.
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Old 09-15-2017, 08:42 PM   #3
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Does the motor make any sounds at all.....you say carefree does that mean it will retract if there is a so many miles per hour wind? Try by passing that sensor. Last thing I can think of is get you speaker wire and run it from the battery to the motor and see if you get movement.

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Old 09-15-2017, 09:07 PM   #4
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I had an awning stick out this past summer when showing some of our kids our coach. Due to timing I worked it several times in a short time period. Problem self fixed as I apparently tripped safety in motor or circuit. After sitting over night it finished closing fine and worked since.

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Old 09-15-2017, 10:10 PM   #5
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Try turning on the key. Should auto retract?
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Old 09-16-2017, 07:50 AM   #6
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I hope your luck on the situation will be better than ours. This summer we had the same problem (different brand) with the power awning on our Adventurer. As it turned out the "motor" is actually 3 parts. A spacer, a motor, and a gear reduction unit.

All the pieces are held together by 2 number 4 machine screws about 4" long. In our case the screws snapped off where they were threaded into the reducer section. The broken screws are all but impossible to remove so we had to replace the assembly. As I recall the new assembly cost around $250.00.

Fortunately the assembly has been redesigned. All the parts are now in one casing rather than stacked one on another and bolted together. The installation was fairly simple.
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Old 09-16-2017, 09:16 AM   #7
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Quote:
Originally Posted by MikeO58 View Post
Try turning on the key. Should auto retract?
Not auto retract
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Old 09-16-2017, 01:30 PM   #8
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Gonna do a manual retract, nothing else has worked
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Old 09-16-2017, 04:53 PM   #9
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Ok , WTH? Just out of the blue the awning retracted, thanks for all tbe comments and advise.
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Old 09-16-2017, 08:56 PM   #10
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On MY Thor if motor is running awning wont retract or extend. Did you by chance have the coach running or the key in the on position
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Old 09-16-2017, 09:18 PM   #11
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If it is like ours, where the motor shaft connects to the roller might be in the process of stripping.
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Old 09-17-2017, 10:38 AM   #12
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Ours would stop and go. Had to wait a few minutes if it stopped before it would start again. Found the wind sensor bad. I have had no problems since replacing the sensor. Mine is located on the roof. Some are on the awning by the motor.
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Old 09-17-2017, 10:45 AM   #13
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Tried on , off , running, key out of ignition. Neighbor guy said his sticks sometimes and needs an attitude adjustment, any way it is in.
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Old 09-20-2017, 01:54 PM   #14
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awning problem

had the same problem this summer, 2000 safari. Found a shut off switch in upper cabinet about halfway down same side as the awning. Ours is 120 volt
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