Community Forums

MRBB · 06-30-2012, 06:37 PM

Sounds to me like it went into limp mode. The only way to tell is find a code...

Ernie Ekberg · 06-30-2012, 06:47 PM

get fuel filters and a gallon of diesel. If you have contaminated diesel- change the filters- fill the new filters with dieseland fire up. If the fuel is bad- you can get a few miles before your filters get plugged. I have an 8v92 Detroit and have had bad fuel- this is what needs to be done so you can get off the road

HNA · 06-30-2012, 07:27 PM

We got off the road. Got the fuel filter changed and we are having the same problem. Could it be the turbo?

SVTotem · 06-30-2012, 07:54 PM

Just Because may be heading in the right direction in his earlier post. Try disconnecting the chassis battery which should allow the ECU to reset.

Other than that, you need to contact the CAT RV Hotline ((877) 777-3126).

HNA · 06-30-2012, 08:35 PM

Thank you everyone for the input. It's nice to be involved with this community. We made it back to the KOA campground at exit 1 in Georgia. The owner "Logan" said there are a few places that can fix it close by. He will be helping us track someone down in the morning. He told us to set up get some sleep and we will tackle it tomorrow. RVers are the greatest people. I will let everyone know how we make out tomorrow.

Rojelio · 06-30-2012, 09:06 PM

I have a 2009 golf stream with a c7cat got some bad fuel did the same thing need to change the water and fuel filter and the primary filter on the engine
You might have to change it 2or3 times to get all the bad stuff out I know it's a pain but that's what I had to do hope this will help you.

HNA · 07-01-2012, 03:20 PM

While I wait for the shops to open tomorrow...could I have a 12 volt issue? Just before we lost engine power my jacks down warning light and alarm started going off. The day before my ac units wouldn't work and all my interior lights were dim. I traced that problem down to loose connections on the house batteries.

bcbrowne · 07-01-2012, 03:30 PM

Quote:

Originally Posted by HNA

While I wait for the shops to open tomorrow...could I have a 12 volt issue? Just before we lost engine power my jacks down warning light and alarm started going off. The day before my ac units wouldn't work and all my interior lights were dim. I traced that problem down to loose connections on the house batteries.

I had my alternator go out on my Cat 3126 and it would not let my Allison transmission shift as it is electrically powered. good place to start is the battery.

HNA · 07-01-2012, 03:39 PM

Quote:

Originally Posted by bcbrowne

I had my alternator go out on my Cat 3126 and it would not let my Allison transmission shift as it is electrically powered. good place to start is the battery.

Did it have the same symptoms? My first instinct was the transmission wouldn't shift. I also have a 3126 cat

HNA · 07-06-2012, 08:58 AM

The Outcome.

Long story short...The problem was a bad solenoid on the exhaust brake. The exhaust brake closed when I exited the highway and stayed closed.

Now for the Kudos.

I had to wait until monday morning to get someone to look at our problem. I called Ring Power of Jacksonville. I cannot express how great they treated us. First and foremost, they do not have roadside service, yet the shop manager came to the campground in his personal vehicle to diagnose our issue. When he got to us he realized he had the wrong diagnostic plug. He drove back to their shop to get the right connector and came back to the campground. He spent 2 hours diagnosing the engine with his laptop including changing the fuel filter I had installed Saturday night at a truck stop. It took both of us to get the filter off, cutting his knuckles up on the radiator in the process. Ugh! He (Dan) said everything appeared to be fine with the motor and we would have to limp back to his shop in Jacksonville for further diagnosis. He gave us back road directions so I wouldn't have to drive on I-95. We spent another 6 hours at their shop while they troubleshooted the problem. This included inspecting the turbo, replacing the air filter (which they had to drive 45 minutes each way to get), and various other diagnostics. They were stumped as to what was causing our issue. Dan finally called over more mechanics and told them we need this fixed now, put your heads together and figure it out. This is when they discovered the exhaust brake issue. They didn't have a replacement solenoid, so they bypassed the exhaust brake and the rig ran like a champ.

Ring Power did all of this and only charged me for a fuel filter, air filter and 1.5 hours labor!!!! I can't say it enough, they are a fine group of individuals. I was at their mercy and they did the opposite of taking advantage of me, Heather, and our 5 kids.

I would recommend anyone that needs service in the Jacksonville area use this shop.

Ring Power
330 Pecan Park Road
Jacksonville, FL 32218

Nancy Rice - Senior Service Administrator
Dan Delgross - Truck Shop Leadman

Dunner · 07-06-2012, 09:09 AM

They need to be reported to RV Service Review

The site is painfully slow, but will eventually load your their location.

Jim_HiTek · 07-06-2012, 09:26 AM

It's great that you came back and let us know about what the problem was, HNA, thank you!

And thanks for the review of what sounds like a great bunch of people at Ring Power of Jacksonville.

SVTotem · 07-06-2012, 10:00 AM

Great news.

I have had good service at Ring Power in Orlando, but this sounds particularly good.

burfurd · 07-06-2012, 10:11 AM

My wife and I spend the winter in FL between Jacksonville and Orlando. You can bet I will keep this company's information just in case we do have trouble. Thanks much for the updates.

burfurd