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09-25-2011, 06:20 PM
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#1
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Member
Join Date: Aug 2011
Location: Northeast Georgia
Posts: 51
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Camping World vs. Good Sam
Recently purchased 2005 Simba and, at same time, an extended warranty. After taking it out on 1st camping trip, we took MH to RV repair facility to have front end alignment done. They discovered crack in manifold exhaust among other things. Checklist from dealer indicates all items, including exhaust system, checked out fine. Now extended warranty administrator says all are pre-existing. No one wants to cover these and we are caught in the middle of two companies that are one. Any advice would be appreciated.
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Carl and Gayle and Sammy (Bichon) in NE GA
Safari Simba '05 Workhorse Chassis Allison Tran
Good Sam Currahee Campers Escapees Tara Travelers
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09-25-2011, 06:42 PM
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#2
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Senior Member
Join Date: Apr 2010
Location: SW, Michigan
Posts: 629
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Did the selling dealer give you any sort of warranty?
I would be surprised to see any extended warranty company cover a cracked exhaust manifold.
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2010 Allegro RED 36 QSA
GMC Envoy 4x4
SW Michigan to Alaska in 2015
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09-25-2011, 06:49 PM
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#3
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Senior Member
Monaco Owners Club
Join Date: Apr 2009
Location: Granbury, Texas
Posts: 1,394
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Normally there is a window of time that a extended warranty will not cover anything just like some health insurance policies won't cover certain illnesses during the first 12 months. Since you said "recently purchased" your request for coverage may have been inside of the window.
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09-25-2011, 07:09 PM
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#4
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Member
Join Date: Aug 2011
Location: Northeast Georgia
Posts: 51
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We did not find a window of non-coverage in the GS warranty policy.
Also, not being mechanically savvy, it would be helpful to know why a manifold exhaust would not be covered
Thanks so much for your replies. We really feel caught in the middle.
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Carl and Gayle and Sammy (Bichon) in NE GA
Safari Simba '05 Workhorse Chassis Allison Tran
Good Sam Currahee Campers Escapees Tara Travelers
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09-25-2011, 08:04 PM
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#5
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Member
Join Date: Apr 2011
Location: Des Moines, Iowa
Posts: 57
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Extended warranty is basicly an insurance policy. I would make them show you where in the policy the items are excluded.
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Wendell & Bev
Des Moines, Ia
2007 Alfa 40'
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09-25-2011, 08:29 PM
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#6
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Senior Member
Damon Owners Club Workhorse Chassis Owner Forest River Owners Club Ford Super Duty Owner
Join Date: May 2005
Location: Parker, CO
Posts: 3,251
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Quote:
Originally Posted by adamson
Extended warranty is basicly an insurance policy. I would make them show you where in the policy the items are excluded.
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I agree, they insured it, did they have something in the policy that excluded 'pre existing conditions?'
I bought mine new. When I had a big blown engine claim, thy made me show records and receipts since it was new. How does that work if you buy a used MH?. I realize there is no maintenance for an exhaust manifold, but ESP companies try any thing to get out of paying a claim.
If they don't want to pay because they say it is a pre existing condition, they should have inspected it before accepting your money IMO.
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Max49
2018 Forest River Georgetown F-53
'08 Jeep Wrangler Toad
Denver, Colorado
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09-25-2011, 09:30 PM
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#7
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Senior Member
Winnebago Owners Club Ford Super Duty Owner
Join Date: Aug 2011
Location: Bartlett, TN
Posts: 786
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I just looked at my GS policy and it excludes exhaust systems. Now the definition of is is? I wonder if they are defining the exhaust manifold as part of the "exhaust system" Let us know how this turns out.
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2003 Winne Adventurer, Ford F53 V-10. Toad:1992 S-10, Road Master Falcon 2 Tow bar, Blue Ox Patriot brake system and Protect-a-Tow. Right is right even if no one is doing it; Wrong is wrong even if everyone is doing it--St Augustine of Hippo. Navy (ret).
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09-25-2011, 09:37 PM
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#8
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Senior Member
Winnebago Owners Club Ford Super Duty Owner
Join Date: Aug 2011
Location: Bartlett, TN
Posts: 786
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When I bought mine used, GS told me I would have to produce only records since the date of purchase.
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2003 Winne Adventurer, Ford F53 V-10. Toad:1992 S-10, Road Master Falcon 2 Tow bar, Blue Ox Patriot brake system and Protect-a-Tow. Right is right even if no one is doing it; Wrong is wrong even if everyone is doing it--St Augustine of Hippo. Navy (ret).
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09-25-2011, 10:03 PM
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#9
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Member
Join Date: Aug 2011
Location: Northeast Georgia
Posts: 51
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Navychaps. Thanks for looking. Yes, there are several things that need to be defined. Of course, in any policy there are "weasel words.". We are disappointed in the lack of coordination between two arms of the same company. We are quite aware that we put too much trust in a dealer we had bought from in the past.
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Carl and Gayle and Sammy (Bichon) in NE GA
Safari Simba '05 Workhorse Chassis Allison Tran
Good Sam Currahee Campers Escapees Tara Travelers
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09-25-2011, 10:04 PM
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#10
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Senior Member
Monaco Owners Club Winnebago Owners Club
Join Date: Sep 2011
Posts: 7,469
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Have you wrote Good Sam's consumer advocate? Never used them myself but have read their stories of success with other MH owners.
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US Navy Vet, Liberty Tree Member of Oath Keepers, NRA & VFW Life Member, Alaska EMT.
2009 Safari Cheetah 40 SKQ
2009 Winnebago Chalet 231CR
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09-25-2011, 10:46 PM
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#11
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Member
Join Date: Aug 2011
Location: Northeast Georgia
Posts: 51
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Thanks. That's good information. Did not know GS has consumer advocate.
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Carl and Gayle and Sammy (Bichon) in NE GA
Safari Simba '05 Workhorse Chassis Allison Tran
Good Sam Currahee Campers Escapees Tara Travelers
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09-26-2011, 05:29 AM
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#12
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Senior Member
Winnebago Owners Club Ford Super Duty Owner
Join Date: Dec 2009
Posts: 2,529
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GiGiShaw,
The exhaust manifolds are part of the exhaust system. Due to many variables- they probably are not covered by most policies. The manifolds get very hot by nature...they can overheat and crack as well. After you get it fixed and find out that everything else is normal-consider having an after market aux. fan installed....just the ticket for keeping the temp down.
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09-26-2011, 07:20 PM
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#13
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Member
Join Date: Aug 2011
Location: Northeast Georgia
Posts: 51
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Good suggestion, puttin. Will sure look into the aux fan. Many people have mentioned having to stop to let the manifold cool.
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Carl and Gayle and Sammy (Bichon) in NE GA
Safari Simba '05 Workhorse Chassis Allison Tran
Good Sam Currahee Campers Escapees Tara Travelers
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09-26-2011, 08:14 PM
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#14
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Senior Member
Newmar Owners Club
Join Date: Dec 2009
Location: Northern Nevada
Posts: 751
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If you have to replace the exhaust manifold check out a banks system. Headers will run allot cooler and you will like the performance also. Good luck JP
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Just the Wife & Me!! & Lily our Yellow Lab
2011 Newmar Mountain Aire 4344 !!
450HP Cummins on a Freightliner Chassis !!
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