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06-15-2016, 03:08 PM
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#1
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Senior Member
Forest River Owners Club
Join Date: Dec 2010
Location: Livingston, TX
Posts: 1,088
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Coach.net Extended Warranty
Well I just discovered something REALLY interesting today !!!!
When I purchased my rig in 2011, I bought the Coach.net extended warranty and paid for 5 yrs worth of coverage... This coverage expires 9/8 of this year... I called today to see about buying additional yrs of coverage and was told "It's not available"
I asked why??? Was told it's just not available... I asked if it was due to the age of the coach (2008) or to the mileage (44K)... Again I was told "I couldn't buy it" In addition, she became very rude... I thanked her and hung up.
I called the RV dealer where I purchased the coach and the coverage and when I mentioned Coach.net he said "Oh yeah - they're going belly up!!!" He told me that they had started "excluding" more things than they were covering while raising their rates... Said they are selling under a different name now but this dealer said they no longer worked with them because of extreme customer dissatisfaction....
So I guess I'll need to look elsewhere for coverage in September.... Dealer offered one for three yrs for $7,400.00!!!!! Passed on that one....
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06-15-2016, 03:38 PM
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#2
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Junior Member
Join Date: May 2016
Posts: 5
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Quote:
Originally Posted by ernest917
Well I just discovered something REALLY interesting today !!!!
When I purchased my rig in 2011, I bought the Coach.net extended warranty and paid for 5 yrs worth of coverage... This coverage expires 9/8 of this year... I called today to see about buying additional yrs of coverage and was told "It's not available"
I asked why??? Was told it's just not available... I asked if it was due to the age of the coach (2008) or to the mileage (44K)... Again I was told "I couldn't buy it" In addition, she became very rude... I thanked her and hung up.
I called the RV dealer where I purchased the coach and the coverage and when I mentioned Coach.net he said "Oh yeah - they're going belly up!!!" He told me that they had started "excluding" more things than they were covering while raising their rates... Said they are selling under a different name now but this dealer said they no longer worked with them because of extreme customer dissatisfaction....
So I guess I'll need to look elsewhere for coverage in September.... Dealer offered one for three yrs for $7,400.00!!!!! Passed on that one....
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it isn't the age of the coach but the age of the tires imho. you haven't said if the tires have been replaced. if you expect a insurance company to run out a tow truck to a motor home you bought in 2011 that was 3 years old at the time of sale and you have had always kept a insurance policy on for a original blown tire is unrealistic.
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06-15-2016, 03:44 PM
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#3
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Junior Member
Join Date: May 2016
Posts: 5
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when you called to renew you your policy those original tires were 8 years old.
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06-15-2016, 04:46 PM
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#4
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Senior Member
Workhorse Chassis Owner
Join Date: Jan 2002
Location: Pacific Northwest or SoCal
Posts: 3,035
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I must be missing something, I believe the OP was talking about a "Service" plan, not a tire plan.
Our 10yr old coach has a CoachNet Roadside Assistance Plan, something entirely different.
Just for what it's worth, have you ever heard a dealer make a positive statement about a product they don't carry?
Fred
__________________
Fred and Bonnie
2005 Dolphin LX 6375
Abby, Ruffles & Scarlett, "The Cats"
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06-15-2016, 11:49 PM
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#5
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Senior Member
Forest River Owners Club
Join Date: Dec 2010
Location: Livingston, TX
Posts: 1,088
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Starlost...
Say What ???? Not sure how tires became the issue but just so it'll make you feel better I put brand new Michelins on 13 months ago that only have 4,100 miles on them....
Now my original post was about how Coach.net won't write new policies because they're in major trouble - but rep failed to tell me that they weren't writing policies period....
I simply want to find a policy that I can go year-to-year with... Not paying Omer $7K for a three yr one....
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06-15-2016, 11:56 PM
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#6
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Senior Member
Tiffin Owners Club Freightliner Owners Club
Join Date: Oct 2008
Location: Merritt, BC
Posts: 3,753
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Quote:
Originally Posted by ernest917
Starlost...
Say What ???? Not sure how tires became the issue but just so it'll make you feel better I put brand new Michelins on 13 months ago that only have 4,100 miles on them....
Now my original post was about how Coach.net won't write new policies because they're in major trouble - but rep failed to tell me that they weren't writing policies period....
I simply want to find a policy that I can go year-to-year with... Not paying Omer $7K for a three yr one....
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I believe Good Sam writes year-to-year contracts: Good Sam Club
I would also suggest contacting Wholesale Warranties: RV Extended Warranty Coverage, RV Warranty Specialists - Wholesale Warranties for RV Repair
__________________
Bob, Sherron & Kinsey (RIP 2013-2022)
2017 Tiffin Phaeton 40QBH
2014 Jeep Cherokee Limited
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06-16-2016, 12:07 AM
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#7
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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I don't see much about RV Protect before 2013 on Coach Net's website. I wasn't aware they offered it in 2011.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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06-16-2016, 06:09 AM
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#8
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Senior Member
Join Date: Mar 2009
Location: Apollo Beach & Key West , FL
Posts: 3,839
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I have Coachnet RV Protect and have had great service from them. Most recent was about 2 weeks ago .
__________________
2013 DS 4338
2015 F-150 toad with kayaks,bicycles and a Harley in the back
new toad 2023 Sprinter with all the toys inside
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06-16-2016, 10:39 AM
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#9
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Senior Member
Join Date: Dec 2015
Posts: 250
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Jus spoke with Ms. Garfield Fabricus @ Coach-Net to find out current status. They are still alive and well. You may wish to contact her direct @1-972-993-8416 and discuss.
Coach-Net was not selling service policies in 2011!!!
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06-16-2016, 06:13 PM
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#10
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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Quote:
Originally Posted by TarasParents
Coach-Net was not selling service policies in 2011!!!
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That's what I thought too and why I questioned it!
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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06-16-2016, 09:36 PM
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#11
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Junior Member
Winnebago Owners Club Ford Super Duty Owner
Join Date: Jan 2016
Location: Austin, Texas
Posts: 18
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Ext. Warranty
If you are shopping for coverage, I just recently purchased a $100 deductible policy from Wholesale Warranty after reading good things about them here on the forum. I bought 5 year coverage for $3950 for our 2014 Winnebago Sunstar.
It seemed like an okay deal to me and their rep, Shnnon, was super easy to work with. Good luck!
Quote:
Originally Posted by ernest917
Well I just discovered something REALLY interesting today !!!!
When I purchased my rig in 2011, I bought the Coach.net extended warranty and paid for 5 yrs worth of coverage... This coverage expires 9/8 of this year... I called today to see about buying additional yrs of coverage and was told "It's not available"
I asked why??? Was told it's just not available... I asked if it was due to the age of the coach (2008) or to the mileage (44K)... Again I was told "I couldn't buy it" In addition, she became very rude... I thanked her and hung up.
I called the RV dealer where I purchased the coach and the coverage and when I mentioned Coach.net he said "Oh yeah - they're going belly up!!!" He told me that they had started "excluding" more things than they were covering while raising their rates... Said they are selling under a different name now but this dealer said they no longer worked with them because of extreme customer dissatisfaction....
So I guess I'll need to look elsewhere for coverage in September.... Dealer offered one for three yrs for $7,400.00!!!!! Passed on that one....
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06-17-2016, 06:53 AM
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#12
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Senior Member
Forest River Owners Club
Join Date: Dec 2010
Location: Livingston, TX
Posts: 1,088
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Well I'm an idiot - after reading the last couple of posts I grabbed my wallet and checked my coverage card....
I have Cornerstone NOT Coach.net... Sorry for the misinformation... Don't know why I did that... Guess I really am getting old.... Dang !!!!
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06-17-2016, 08:32 AM
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#13
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Senior Member
Join Date: Mar 2007
Location: Apex, NC
Posts: 1,857
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Quote:
Originally Posted by ernest917
Well I'm an idiot - after reading the last couple of posts I grabbed my wallet and checked my coverage card....
I have Cornerstone NOT Coach.net... Sorry for the misinformation... Don't know why I did that... Guess I really am getting old.... Dang !!!!
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So, Ernest, did you call Coach-Net or Cornerstone?
__________________
2010 Winnebago Journey Express 34Y
2010 Freightliner XCS (mfd 9/'09)
'07 Saturn Vue V6
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06-17-2016, 08:43 AM
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#14
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Senior Member
Forest River Owners Club
Join Date: Dec 2010
Location: Livingston, TX
Posts: 1,088
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Cornerstone...... Sorry guys....
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