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Old 11-11-2016, 09:51 AM   #1
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Coach Step Recall

Is this the bolt that breaks and is under recall?
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Old 11-11-2016, 09:55 AM   #2
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Quote:
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Is this the bolt that breaks and is under recall?
No. The shoulder bolt that the fan gear pivots on is the bolt that will break.
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Old 11-11-2016, 12:32 PM   #3
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If your RV is part of the Coach Step recall, you have the option of upgrading to the newer Kwikkee steps. Doesn't matter if the shoulder bolt is broken or not.
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Old 11-11-2016, 01:01 PM   #4
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Advantages to the Kwikkee steps, other than the recall problem?
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Old 11-11-2016, 01:12 PM   #5
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I think my steps should be recalled. If the ground is too high for it to fully extend, then it will not retract when it is supposed to. You have to put the jacks down to give it enough room to fully extend before it will retract.
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Old 11-11-2016, 01:14 PM   #6
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Advantages to the Kwikkee steps, other than the recall problem?
vsheetz
The Kwikee steps on my now 20 year old coach have been pretty much "bullet proof" for 148k miles, (except when the electric motor failed in 2010..and it cost $54 for a replacement motor).
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Old 11-11-2016, 03:30 PM   #7
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I had 2 shoulder bolts break on a 3 year old coach and if you are planning on keeping the Coach Step, and since they are no longer available I would recommend that you buy a few spare bolts. Just in case.

When that bolt goes out, the entire step becomes loose and a safety hazard, plus the fact that the recall does not fix the problem. That bolt still breaks and the "bracket" just holds it up but loose.

The recall option is a $200 credit off Kwikkee dealer cost plus the price of shipping so I bought the replacement.

If you know a good mobile mechanic my steps cost $354 plus shipping.

Since I had already fixed my Coach steps I have the Kwikkee as a spare.
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Old 11-11-2016, 06:40 PM   #8
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Quote:
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I think my steps should be recalled. If the ground is too high for it to fully extend, then it will not retract when it is supposed to. You have to put the jacks down to give it enough room to fully extend before it will retract.
Yep, it happens, we have lived with it since 2005. Be aware of your situation, avoid bending the steps. We have straightened ours on more than one occasion.

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Old 11-11-2016, 11:34 PM   #9
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I just purchased my new to me 2008 Dutch Star and when I was checking the history the dealer advised me that the step recall was due. Got it done last Wednesday. Exhaust system recall still due but will get that done while I am snowbirding.
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Old 11-12-2016, 05:02 PM   #10
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I am unclear here.

The heim joint with affixed bolt is, or us not, what the recall addresses?

The recall dies what, place some kind of retainer that keeps the steps from moving freely should the bolt break - but dies not mitigate the bolt breaking?

I also understand from reading elsewhere that the retention bracket if the recall will cause the step to not fully retract, rather to stuck out a bit, correct?

There is an option to get credit towards another brand if step, correct? Who handles thus - the coach maker or the step maker?

Has anyone replaced the heim joint I pictured with one that takes a replaceable bolt?

Thanks!
Vince
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Old 11-13-2016, 07:43 AM   #11
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Quote:
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I am unclear here.

The heim joint with affixed bolt is, or us not, what the recall addresses?The recall is specifically for the shoulder bolt breakage.

The recall dies what, place some kind of retainer that keeps the steps from moving freely should the bolt break - but dies not mitigate the bolt breaking?Yes, they add a retainer which would prevent the gear assembly from falling down. Does not prevent the bolt from braking.

I also understand from reading elsewhere that the retention bracket if the recall will cause the step to not fully retract, rather to stuck out a bit, correct?can't help with this one.

There is an option to get credit towards another brand if step, correct? Who handles thus - the coach maker or the step maker?Correct. You can elect to receive a $200 credit off of the dealer cost for the Kwikkee step.Any dealer or mobil mech can get the discount. Owners can not. My 29" steps cost $350 plus shipping but the trick is to get someone to pass the savings to you.

Has anyone replaced the heim joint I pictured with one that takes a replaceable bolt?



Thanks!
Vince
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Old 11-14-2016, 10:48 AM   #12
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Thanks Lass, yes my steps are not flush now and the top one is out a bit then the lower one is about 1/2" more out than top one. I believe I will find the culprit bolt and source a grade 8 type or Aircraft grade one and replace then throw out the recall bracket so that the steps are flush again.
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Old 11-14-2016, 01:35 PM   #13
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Is this the bolt that breaks and is under recall?
Had the same problem. This is the part you need. Please note that on one end of the connecting rod the threads are right handed and the other end they are left handed. I found a right handed one at an auto parts store but I needed the left handed one

Speedway Steel 3/8 Inch LH Female Heim Joint Rod Ends with Stud
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Old 11-14-2016, 03:55 PM   #14
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And you can buy aircraft grade HEIMS that are obviously way better quality but of course, more expensive.
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